A committed and driven individual with proven experience in customer service, operations, and emergency response. Skilled in handling responsibilities under pressure, I bring strong communication skills and a proactive approach to every role. My background as a Lifeguard and Operations Assistant has developed my ability to manage safety, respond effectively to emergencies, and maintain high operational standards, including multiple successful rescues and first aid incidents. With additional fire warden training and exposure to web development through industry experience, I demonstrate adaptability and a willingness to embrace new challenges. I thrive in dynamic environments where I can contribute positively, support others, and continue to grow both professionally and personally.
Certifications
As a lifeguard and operations assistant, I monitored pool areas to ensure member safety, enforced health and safety regulations, and responded effectively to emergencies. In addition to lifeguarding duties, I played a key role in daily club operations, including opening and closing procedures, maintaining gym cleanliness, and addressing facility issues to uphold high standards. I also supported the overall running of the club by assisting other departments, coordinating with team members, and providing excellent customer service to enhance member satisfaction and experience.
Gained insight into the web development process by shadowing professionals and assisting with design updates, functionality testing, and troubleshooting. Built foundational knowledge in web development, user interface principles, and client collaboration while supporting the team in meaningful ways.
National Pool Lifeguard Qualification
Fire Warden Training