Microsoft Office
Jack Caddy
Account Director
St Albans,Hertfordshire
Summary
Experienced Enterprise Account Director with over 5 years of experience in the Telecommunications Industry. Proven history of working with high profile accounts across a variety of sectors including Banking, Pharmaceuticals & Media. Strong track record of building long lasting client relationships and growing BRR within account base.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Account Director
Zayo Group
London, Central London
07.2017 - Current
- Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
- Regularly exceed annual MRR revenue targets, on track to reach 150% of plan for FY22.
- Maintain current business relationships with customers, securing existing revenue, managing churn on long-term commitments and or selling net new accounts
- Manage high volume of work while maintaining a high degree of responsiveness
- Track, analyze and report on sales performance and activities in Salesforce and other reporting tools
- Provide accurate and timely forecasts of sales opportunities.
- Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
- Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.
Education
BA (Hons) - English Literature and Philosophy
University of Birmingham
01.2013 - 01.2016
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Verulam School Secondary Education
01.2006 - 01.2013
Skills
Building professional relationships
Software
Salesforce
Google Workspace
Microsoft Visio
Timeline
Account Director
Zayo Group
07.2017 - Current
BA (Hons) - English Literature and Philosophy
University of Birmingham
01.2013 - 01.2016
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Verulam School Secondary Education
01.2006 - 01.2013
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