Proven track record of enhancing customer satisfaction and efficiency as a Delivery Driver at Amazon, leveraging expertise in GPS navigation and route planning. Skilled in fostering teamwork and collaboration, consistently ensuring timely and accurate deliveries. Demonstrated ability to negotiate favorable contracts and improve team competency levels as Head Skipper and Engineer at Hurst Marine.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Yodel
Segensworth, United Kingdom
09.2023 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Driver
Amazon
Southampton, United Kingdom
04.2023 - 09.2023
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Head Skipper and Head Engineer
Hurst Marine
Milford On Sea, United Kingdom
07.2016 - 03.2023
Established strong relationships with vendors, negotiating favorable contracts for supplies and equipment purchases.
Improved customer satisfaction rates by providing exceptional service during charter trips and excursions.
Trained new crew members in critical skills such as knot tying, navigation, and safety procedures, raising overall team competency levels.
Regularly reviewed weather forecasts to determine the safest routes possible while minimizing delays due to adverse conditions.
Thoroughly inspected boats before each embarkment to verify maximum reliability.
Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
Education
NVQ - Level 2 City And Guilds NVQ Marine Engineering
Brockenhurst College
Brockenhurst, United Kingdom
06.2015
Distinction - Level 1&2 City And Guilds Engineering
Brooklands College
Weybridge, United Kingdom
07.2014
GCSE - Photography, Science, English And Maths
Teddington School
South West London
07.2012
Skills
Positive Attitude
Customer Service
Valid Driver's License
Teamwork and Collaboration
Time Management
GPS and route planning
Heavy Lifting
GPS Navigation
Safe Driving Record
Timeline
Delivery Driver
Yodel
09.2023 - Current
Delivery Driver
Amazon
04.2023 - 09.2023
Head Skipper and Head Engineer
Hurst Marine
07.2016 - 03.2023
NVQ - Level 2 City And Guilds NVQ Marine Engineering
Brockenhurst College
Distinction - Level 1&2 City And Guilds Engineering