Jack Brown
Dumbarton,WDU
Summary
Dedicated Food Safety Certification Specialist experienced in inventory management and cash handling. Delivered exceptional customer service through effective payment processing and equipment handling, while maintaining composure under pressure. Committed team player with a solid foundation in training and mentoring, seeking to contribute skills in a dynamic work environment.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
shop night shift
Asda
Dumbarton, West Dunbartonshire
2024.10 - 2025.08
- Provided friendly, efficient customer service while resolving challenging situations effectively.
- Completed customer orders with speed and accuracy.
- Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Completed tasks within tight deadlines, contributing to team goals and customer satisfaction.
- Provided support and assistance to team members during busy periods.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
crew member mcdonalds
Peter Lesley
Balloch, West Dunbartonshire
2022.06 - 2023.05
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Resolved customer complaints promptly, reinstating confidence in service quality.
- Facilitated customer satisfaction by going above and beyond to meet their requests.
- Coordinated with kitchen staff to ensure timely order preparation, enhancing customer satisfaction through reduced wait times.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
server
micheal casey
Dumbarton, West Dunbartonshire
2021.03 - 2022.04
Education
Scottish Qualifications Certificate -
dumbarton academy
Dumbarton, West Dunbartonshire 2017.04 - 2022.08
Skills
- Food safety certification
- Inventory management
- Cash handling
- Payment Processing
- Equipment handling
- Customer Service
- Communication skills
- Problem-solving
- Resourcefulness
- Calm under pressure
- Patience and endurance
- Knowledge of employment laws
- Product knowledge
Timeline
shop night shift
Asda
2024.10 - 2025.08
crew member mcdonalds
Peter Lesley
2022.06 - 2023.05
server
micheal casey
2021.03 - 2022.04
Scottish Qualifications Certificate -
dumbarton academy
2017.04 - 2022.08