Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Jack Breen

London,United Kingdom

Summary

I am a motivated and adaptable early-career professional with experience across retail, education support, and financial services. I bring strong communication and interpersonal skills, developed through frontline customer service roles and teaching assistance, as well as growing exposure to project-based environments within the insurance sector. I have contributed to tasks ranging from client-facing support and stock management to supporting early-stage project delivery and change initiatives. Known for being organised, dependable, and quick to learn, I thrive in fast-paced, team-oriented environments. I am eager to build on my foundation in business operations and stakeholder engagement.

Overview

3
3
years of professional experience

Work history

Project Management Office Summer Intern

Ascot Group
London
06.2025 - 08.2025
  • PMO Intern working within Ascot Group Office of the CIO, helping manage over 20 ongoing projects, as well as helped complete 1 project, Group Exposure Management Framework 2.0, which unified legacy exposure management systems into a cloud-native system, enabling automated aggregation, real-time analytics, and cross-regional reporting via scalable APIs.
  • Heavily contributed to a new IT Resource Request process that streamlines how IT contractors are requested, approved, and onboarded using Ascot's PPM tool, Fluid. The new process replaces an inconsistent request system with a single method across all departments.
  • As part of the new IT Resource Request development, created a group-wide PowerPoint presentation to inform and demonstrate how to access and execute the process, reducing confusion about the new process.
  • Supported the Group PMO's rollout of Fluid across US regions, regularly meeting with executives and project managers from Ascot US to help explain, deepen their understanding, and increase the US PMO's efficiency with the use of Fluid.
  • Improved the existing Fluid User Guide PowerPoint by adding 30 slides clarifying timetable processes, dependencies in a project, and how to create, use, and edit agile KanBan boards.
  • Using Excel, logged more than 1,200 files on the PMO SharePoint site, with clear descriptions of each file along with their location, link, and the date the files were last accessed. Executives in PMO used this Excel to increase storage capacity and decrease storage expenses.

Club Treasurer and 3rd Team Vice Captain

Queen Mary University Football Club
08.2025 - Current
  • Operates within a committee of 15 members, contributing well-thought-out ideas and organizing anything I can help with.
  • Sold over 500 tickets while raising upwards of £4000 for the QMFC vs. King's College charity match in aid of UNHCR, the UN Refugee Agency.
  • Work cooperatively with the Queen Mary Student Union to track all finances, including incoming and outgoing money, for the club.
  • Alongside my captain, I manage and motivate the 3rd Team, which consists of over 20 players, regarding practice and games.
  • Organizes transportation for the 3rd Team to games and provides punctual information for said games and practices.

Store Associate

Abercrombie & Fitch
London
01.2025 - 04.2025
  • Delivered exceptional customer service by assisting shoppers with product selection and addressing queries.
  • Maintained store presentation standards through effective restocking and merchandise display arrangements.
  • Operated tills accurately while processing transactions, including returns and exchanges.
  • Supported back-of-house operations by receiving deliveries and organising stockrooms for efficient replenishment.
  • Collaborated with team members to achieve daily sales targets and support promotional efforts.

Store Clerk

WestSide Market
New York City
08.2023 - 08.2024
  • Maintained a clean and organised store environment to enhance the customer shopping experience.
  • Delivered exceptional customer service by assisting with product selection and resolving issues.
  • Demonstrated adaptability and time management during peak periods, including holidays and weekends.
  • Restocked shelves and arranged merchandise to support visual merchandising initiatives.
  • Communicated efficiently with team members to ensure smooth daily operations.
  • Developed extensive product knowledge to provide accurate information to all customer queries.

Tutor/Teacher Help

Saint Ignatius Loyola School
New York City
02.2023 - 08.2024
  • Helped teach approximately 90 4th and 5th grade students with on-level and accelerated math.
  • Assisted 1st and 2nd-grade teachers by helping younger students stay focused during class, practice their reading aloud, and build foundational literacy and classroom behaviour skills.
  • Provided additional attention to students who needed support with concentration, comprehension, or confidence, contributing to improved classroom outcomes.
  • Gained valuable experience in child development, communication, and adapting instructional approaches to meet individual student needs.

Education

BSc - Business Management

Queen Mary University of London
09.2024 -

High School Diploma -

Xavier High School
New York City
09.2020 - 05.2024

Skills

  • Organized
  • Excellent Communication
  • Project Governance
  • Project Management
  • Decisive
  • Punctual
  • Google Docs, Sheets, Slides
  • Microsoft Excel, PowerPoint, SharePoint


Languages

English
Native
Chinese (Mandarin)
Elementary

Timeline

Club Treasurer and 3rd Team Vice Captain

Queen Mary University Football Club
08.2025 - Current

Project Management Office Summer Intern

Ascot Group
06.2025 - 08.2025

Store Associate

Abercrombie & Fitch
01.2025 - 04.2025

BSc - Business Management

Queen Mary University of London
09.2024 -

Store Clerk

WestSide Market
08.2023 - 08.2024

Tutor/Teacher Help

Saint Ignatius Loyola School
02.2023 - 08.2024

High School Diploma -

Xavier High School
09.2020 - 05.2024

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