Jack Berney
Bath
Summary
Looking for a new career path. As a detail-oriented floor layer for the past 10 years I've learned to produce visually-appealing results to go above and beyond and exceed customer expectations. I take pride in my work and consistently strive for high quality results. I've learned to be resourceful and have a good grasp of time management. Adaptable and most importantly willing to learn new skills. Dedicated team player, proactive and hands on in task completion. If I don't get something the first time I will try again and again.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
Work history
Carpet fitter
Self Employed
Bath, Bristol and surrounding areas
07.2015 - Current
- Worked at high end flooring shops such as TR Hayes, Avonvale and Interior Harmony.
- Consulted with clients to evaluate carpeting needs.
- Removed old flooring to prepare for next phase of project.
- Preparation of flooring often required removal of old flooring, laying gripper rods, underlay and metal door bars between rooms, in specialised jobs spreading glue or fast set concrete mix using a trowel.
- Adapting to different scenarios under pressure.
- Ordered materials based on budget and project specifications to prepare for carpet installation.
- Finished edges for clean final look.
- Transferred furniture to other room and removed doors to lay out groundwork.
- Fixed carpets, tiles or mosaic panels for decorative purposes.
- Planned projects to prepare exact quantities of materials and minimise waste.
- Prepared wall areas for acoustic insulation to aid soundproofing.
- Prepared floors to be covered with variety of materials.
- Showed carpet samples to provide options to customers before selection.
- Assembled carpets, tiles and other materials to cover large surfaces.
- Interpreted 2D and 3D floor plans to produce results in line with expectations.
- Cut materials to appropriate size and shape to achieve perfect fit.
- Measured room size and calculated stock prices to provide clients with quotation.
- Took precise measurements using appropriate equipment.
- Placed materials flush and straight to avoid gaps in floor covering.
- Applied floor adhesive to prevent tiles becoming dislodged.
- Created floor plan templates using available measurements to plan resources.
- Created smooth and level surfaces for even finish.
- Scheduled installation appointment to meet with client and team.
- Stretched over spiked gripper rods before taping or using heat seal.
- Kept appropriate stock levels to match expected demand.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Processed invoices and payment runs with complete accuracy.
- Handled high volume calls to address customer inquiries and concerns.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Applied positive customer service approach to increase satisfaction levels.
College Cleaner
Kaplan
Bath, Bath and North East Somerset
04.2015 - 06.2015
- Washed kitchen napkins, floor rugs and dusters.
- Used correct procedures to clean floors, communal areas and work spaces.
- Followed health and safety standards governing correct use of chemicals.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Cleared dust and debris from building sites.
- Achieved spotless results within working timeframes to meet client needs.
- Cleaned and dried windows, mirrors and glass surfaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Food runner
The Boathouse
Bath, Bath and North East Somerset
06.2014 - 08.2014
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Created a safe environment for guests and staff by complying with all company safety policies.
- Advised on food and drink choices based on customer preferences.
- Often worked extra shifts when needed.
- Polished glasses and cutlery to pristine standards.
- Attended to customer's needs proactively for first-class waiting service.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Stayed up to date on menu changes to accurately answer customer queries.
- Maximised table turnover by assisting in setting up and clearing down tables to enable prompt readiness for next service.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Volunteer classroom assistant
St Michaels Infant School
Bath, BANES
03.2014 - 04.2014
- Evaluated work, providing verbal and written feedback to determine student comprehension.
- Delivered effective one-on-one tuition, helping students to obtain required qualifications.
- Supervised students during lunch breaks.
- Attended to younger children's basic physical needs and assisted in development of personal skills.
- Encouraged student interaction in group activities, maintaining sensitivity to various special needs requirements.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Kept workspace area clean to maintain cleanliness and quality standards.
- Worked in multiple classrooms for whichever teacher required assistance.
Education
GCSEs - IT, Humanities And Physics
Beechen Cliff School
09.2009 - 03.2014
GCSEs - Mathematics, English Language, English Literature, Biology
Beechen Cliff School
Bath 09.2009 - 03.2014
GCSEs - History, French, Chemistry, Mandarin
Beechen Cliff School
Bath 09.2009 - 03.2014
Skills
- Oral and written communication
- Installation and maintenance
- Problem-solving
- Time management
- Customer-focused
- Team player
- Polite
- Willing to learn
Affiliations
- Socialising, Gym, Sports, Travel, Relaxing
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Carpet fitter
Self Employed
07.2015 - Current
College Cleaner
Kaplan
04.2015 - 06.2015
Food runner
The Boathouse
06.2014 - 08.2014
Volunteer classroom assistant
St Michaels Infant School
03.2014 - 04.2014
GCSEs - IT, Humanities And Physics
Beechen Cliff School
09.2009 - 03.2014
GCSEs - Mathematics, English Language, English Literature, Biology
Beechen Cliff School
09.2009 - 03.2014
GCSEs - History, French, Chemistry, Mandarin
Beechen Cliff School
09.2009 - 03.2014
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