Jace Gledhill
London,England
Overview
3
3
years of professional experience
Work History
Barista
Crisis
London, England
10.2023 - Current
- Curated knowledge of various coffee blends to enhance customer experience and satisfaction.
- Operated espresso machines with precision and care to deliver high-quality beverages.
- Streamline order taking process to enhance customer experience and satisfaction.
- Executed cash handling duties with precision to ensure financial integrity.
- Facilitated training for new staff members on café operations, promoting teamwork and consistency.
- Craft specialty drinks tailored to customer preferences, ensuring high-quality service standards.
- Maintained organised and clean cafe workspaces, ensuring co-workers efficiently locate required supplies.
- Fulfilled personalised orders with specialty milk options to ensure compliance with strict dietary requirements.
- Stocked counters and refrigerators with fresh supplies to ensure product availability and quality.
- Implemented health and safety standards to safeguard customers from illness and cross-contamination.
- Cultivated strong relationships with customers by recalling names and regular orders to enhance loyalty.
Bookshop Salesperson
Oxfam Bookshop
London, England
08.2023 - 11.2023
- Optimised promotional displays to enhance product visibility.
- Recommended latest books and authors to enhance customer knowledge and engagement.
- Managed inventory to ensure optimal stock levels.
- Coordinated supplier relationships to ensure timely deliveries of new releases.
- Maintained tidy and inviting bookshop environment by implementing effective cleaning routines.
- Enhanced customer satisfaction by delivering tailored reading suggestions.
- Managed book orders efficiently to ensure consistent stock availability.
- Engaged customers by providing personalised book recommendations.
- Established attractive sales floor by shelving and organising books in available spaces.
- Maintained quality of service by staying up-to-date with knowledge of new genres and industry trends.
- Increased customer satisfaction by implementing a more efficient book shelving system.
Timeline
Barista
Crisis
10.2023 - Current
Bookshop Salesperson
Oxfam Bookshop
08.2023 - 11.2023