Jac Jones
Porthmadog,Wales
Summary
29 years old from Wales, been away travelling the last 10 years and come home to the UK to be closer to family, I have travelled many countries alone and having a real feel for differant cultures around the world, having worked in Australia, New Zealand, South Africa, Thailand and fiji. I have learnt many differant new skills along the way and looking for my next adventure/ opportunity. My favourite thing to do is to work with people.
Overview
8
8
years of professional experience
Work history
Barman/Supervisor
Black Rock Beach Club
Morfa Bychan , Gwynedd
2026.02 - Current
- Demonstrated excellent multitasking abilities whilst serving multiple customers simultaneously.
- Resolved customer complaints promptly, maintaining positive venue reputation.
- Used polite and friendly communication skills to create a welcoming environment.
- Implemented company policies effectively, maintained high standards of service delivery.
- Provided constructive feedback to staff for improved performance levels.
Maintenance/Reception
Kimberley Sands Resort
Broome Western Australia, Australia
2024.06 - 2025.02
- Maintained clean and organised reception area, creating a welcoming atmosphere.
- Managed reception area, ensuring professional and efficient service for visitors.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
Cook/Barman
Selina Hostel
Melbourne , Australia
2022.12 - 2023.09
- Followed strict dietary requirements when preparing food for customers with allergies or health concerns.
- Collaborated with other kitchen staff, fostering a team-oriented environment.
- Adapted cooking methods to create new dishes without compromising on taste or quality.
- Cooked and plated meals whilst adhering to presentation guidelines set by head chef.
- Handled cash transactions, ensuring accurate accounting at end of shift.
- Resolved customer complaints promptly, maintaining positive venue reputation.
- Checked IDs as required by law, maintaining legal compliance at all times.
- Assisted in training new staff, fostering teamwork and consistency across shifts.
Volunteer receptionist
The Backpack
Cape town , South Africa
2019.04 - 2019.07
- Working with staff from all over the world
- Working as receptionist and taking backpackers on tours around Cape Town
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Oversaw daily operations to achieve high productivity levels.
Volunteer Hostel
Common ground Hostel
Pai, Thailand
2018.02 - 2018.05
- Issued guest room keys with advice on location and access.
- Processed and provided clear, accurate receipts for guest payments.
- Coordinated housekeeping staff to prepare rooms for guest arrivals.
Skills
- Fluent in Welsh and English/ learning French
- UK and Australian Drivers License
- Staff managment
- Food and Hygiene Level 3 UK
- Teamwork and collaboration
- Alcohol Safety Guidlines
- Great communication
- Extremley reliable
- Hardworking
Timeline
Barman/Supervisor
Black Rock Beach Club
2026.02 - Current
Maintenance/Reception
Kimberley Sands Resort
2024.06 - 2025.02
Cook/Barman
Selina Hostel
2022.12 - 2023.09
Volunteer receptionist
The Backpack
2019.04 - 2019.07
Volunteer Hostel
Common ground Hostel
2018.02 - 2018.05