Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jac-Ellis Thomson

Olney,Milton Keynes

Summary

Dependable professional willing to work hard to ensure that the job in hand gets done correctly from start to finish. Highly organised, considered knowledgeable and trustworthy. A team player but can also work alone on own initiative.

an energetic person motivated to complete assigned tasks with minimal supervision. Addresses challenges with resourceful problem-solving skills and proactive conflict management. Give 100% in all that I do.

Overview

5
5
years of professional experience

Work History

Barista

Costa Coffee
Olney, Milton Keynes
09.2024 - 02.2025
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Promoted seasonal beverages effectively increasing their uptake.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.

Butcher assistant

Olney Butchers
Olney, Milton Keynes
08.2024 - 02.2025
  • Contributed to stock control, managing supply levels effectively.
  • Adhered strictly to food safety standards, ensuring safe handling of meats at all times.
  • Assisted lead butcher with daily duties for improved workflow efficiency.
  • Worked closely with team members to deliver excellent service.
  • Maintained a high standard of personal hygiene whilst handling food products.
  • Assisted customers to make informed decisions about meat purchases.
  • Improved cleanliness and hygiene by consistently maintaining the butcher's display case.
  • Participated in training sessions to improve butchery techniques and product knowledge.
  • Ensured freshness of all products, minimising waste and spoilage.
  • Offered advice on cooking methods for specific cuts of meat to increase customer satisfaction.
  • Packaged, labelled and priced meat items, ensuring accuracy and quality.
  • Fulfilled custom orders accurately, meeting diverse customer needs.
  • Performed routine checks on coolers and freezers to ensure proper temperature control.
  • Handled customer enquiries promptly, enhancing overall service levels.
  • Utilised equipment safely to prevent accidents or injuries in the workplace.
  • Developed positive relationships with suppliers through clear communication and negotiation skills.
  • Worked flexibly to meet varied shift patterns and cover staff absences.
  • Served counter customers, selecting, preparing and pricing requested items.

Paper Deliverer

McColl's
Olney, Buckinghamshire
12.2022 - 06.2023
  • Distributed 40/50 daily papers within assigned delivery slots.
  • Picked up and accurately sorted newspapers to improve delivery run efficiency.
  • Maintained good local area knowledge to assist in planning efficient, cost-effective delivery routes.
  • Engaged positively with community members throughout delivery routes, upholding positive company reputation.
  • Interacted with new and regular customers.
  • Notified management of any complaints or missing items.
  • Followed delivery instructions exactly to meet customer requests.
  • Took on additional rounds to cover for staff absences.
  • Delivered papers on schedule to meet needs of individual and business customers.
  • Located hard-to-find houses and apartments.
  • Picked up papers from newsagents at agreed times.
  • Handled newspaper sorting and assembly, bagging up with care for customer delivery.
  • Collected feedback from customers to improve processes.
  • Greeted customers upon delivery to establish rapport.
  • Sorted and counted newspapers to deliver exact quantities.
  • Responded to customer enquiries and escalated complaints to management.

Kitchen Porter

Streetfood2020
Northampton, Northamptonshire
07.2020 - 08.2022
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
  • Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.
  • Checked dining area supplies and promptly replenished low stock.
  • Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
  • Removed waste and spills quickly, keeping food preparation areas clean and professionally organised.
  • Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
  • Improved service quality by working closely with kitchen staff to maintain smooth, efficient food preparation conditions.
  • Verified adequate levels of produce and ingredient supplies, restocking low items to maintain kitchen operations.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Used kitchen equipment as instructed and to safety protocols.
  • Manned till and processed and recorded payments for orders.
  • Operated storage temperature controls, keeping stored ingredients fresh.
  • Received and unloaded new inventory for storage in stores.
  • Rotated stock to keep ingredients fresh.
  • Took orders and portioned food for delivery to client tables.

Education

GCSEs - English literature, English language, Maths, Science, French, IT, Computer science & RS

Ousedale School
Olney, Milton Keynes
09/2018 - 09/2023

Skills

  • Customer service
  • Route planning
  • Product sorting
  • GPS operation
  • Community engagement
  • Payment collections


Languages

French
Upper intermediate

Timeline

Barista

Costa Coffee
09.2024 - 02.2025

Butcher assistant

Olney Butchers
08.2024 - 02.2025

Paper Deliverer

McColl's
12.2022 - 06.2023

Kitchen Porter

Streetfood2020
07.2020 - 08.2022

GCSEs - English literature, English language, Maths, Science, French, IT, Computer science & RS

Ousedale School
09/2018 - 09/2023

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