JABED AHMED
London,United Kingdom
Summary
- 13+ years’ experience leading large-scale transformation programs with a focus on operational excellence, cost optimization, and stakeholder management.
- Proven track record in delivering $300M+ in global benefits through innovation, process standardization, and AI-driven solutions.
- Expert in end-to-end project execution, from ideation to delivery, ensuring compliance, quality, and budget adherence.
- Strong commercial acumen, with experience in revenue-generating initiatives, cost reduction, and performance tracking.
- Exceptional leadership and cross-functional collaboration, adept at managing high-performing teams and complex stakeholder landscapes.
Overview
13
13
years of professional experience
19
19
years of post-secondary education
1
1
Certification
Work history
Senior Manager - Head of EU Program Management
Amazon EU
London
06.2016 - 07.2025
- Spearheaded a cost reduction roadmap to reduce defects by 50%, achieving $245M in savings within three years, contributing to a $400M savings goal over five years through system integration, product development, and process improvement programs.
- Developed a live defect monitoring product based on Computer Vision & Machine Learning modelling to prevent misrouted shipments, covering 60% of volume and saving $75M+.
- Created a central platform allowing sellers to track inventory performance, incentivizing lower defect rates and saving $35M+.
- Reviewed and amended policies using large language models in live contact center environment to prevent policy abuse, resulting in $20M+ in savings.
- Designed a solution leveraging live data modelling to reconnect lost items with customers, avoiding replacement orders and saving $25M.
- Led a high-performance, cross-functional team across EU, MENA, and the US, focusing on transformation initiatives.
- Acted as a Bar Raiser recruiter and mentored team members.
- Established and managed a PMO: To ensure robust governance, budget control, and on-time delivery of multi-year programs.
- Led business reviews and strategy development sessions with senior stakeholders.
Regional Lean Six Sigma Black Belt, South Region
Yodel Delivery Network Ltd
London
12.2015 - 05.2016
- Accountable for driving lean projects across 25 service centers in the South Region, managing an operational cost base of over £50 million.
- Successfully implemented the 'drumbeat unloading' process across 23 service centers, reducing waste and delivering annual savings of over £1.3 million.
Project Manager, Transformation Support Unit
Essex County Council
Essex
04.2015 - 11.2015
- Delivered a £3.5 million Central Government cost initiative by reviewing social care packages and promoting independence through assistive technologies.
- Played a key role in constructing and gaining approval for a business case from local counsellors, managing complex stakeholder relationships.
Continuous Improvement Lead - Air Network
Royal Mail PLC
London
07.2012 - 07.2014
- Led the introduction of continuous improvement methods within the Air Network & Contract Operations, resulting in over £6.8 million in savings.
- Supported senior managers in achieving world-class performance through Lean Six Sigma tools and training.
- Implemented improvements based on Lean Six Sigma principles, enhancing safety and efficiency.
Education
Masters - International Commercial Law
Northumbria University
09.2009 - 09.2012
Post Graduate Diploma - Bar Vocational Studies
University of Law
09.2007 - 09.2018
Bachelor of Laws with Honors - undefined
University of Bedfordshire
02.2002 - 09.2006
Key skills
- Project/Program Management: PRINCE2, PMP, Agile methodologies.
- Operational Excellence: Lean Six Sigma, process improvement, cost optimization.
- Stakeholder Management: Cross-functional collaboration, executive communication.
- Commercial Strategy: Revenue growth, data-driven decision-making.
Certification
· PMP (Project Management Professional):Globally recognized certification demonstrating expertise in project management.
· PRINCE2 Practitioner: Specialises in project control, organisation, and risk management.
· Managing Successful Programmes (MSP) Practitioner:Focused on managing complex programs and achieving strategic goals through coordinated governance.
· Advanced Project Management, University of Oxford:Covers leadership, risk management, and decision-making for complex projects.
· Lean Six Sigma Black Belt:Drives operational efficiency and waste reduction to deliver measurable business outcomes.
Languages
English
Beginner
Hindi
Beginner
Urdu
Beginner
Arabic
Beginner
Timeline
Senior Manager - Head of EU Program Management
Amazon EU
06.2016 - 07.2025
Regional Lean Six Sigma Black Belt, South Region
Yodel Delivery Network Ltd
12.2015 - 05.2016
Project Manager, Transformation Support Unit
Essex County Council
04.2015 - 11.2015
Continuous Improvement Lead - Air Network
Royal Mail PLC
07.2012 - 07.2014
Masters - International Commercial Law
Northumbria University
09.2009 - 09.2012
Post Graduate Diploma - Bar Vocational Studies
University of Law
09.2007 - 09.2018
Bachelor of Laws with Honors - undefined
University of Bedfordshire
02.2002 - 09.2006
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