Jacob Chambers
Orpington,Kent
Summary
I am a hardworking, determined and resourceful individual, with a strong foundation in problem-solving and leadership. I am currently a student at Leading Edge Aviation, in the APS-MCC phase. Throughout my training I have thoroughly enjoyed being a part of the ever growing industry, and am excited to see where my journey takes me next. I can demonstrate exceptional communication skills and have the ability to remain calm under pressure, effectively managing workloads while fostering teamwork. With the skills that I have learnt from flight training, alongside the skills developed from my previous work experience, I believe I have created myself a strong foundation to continue this journey into the flight deck, as part of a leading airline.
Overview
7
7
years of professional experience
4043
4043
years of post-secondary education
1
1
Certification
Work history
Front and Back of House
Miller and Carter
Oxford, Oxfordshire
2025.04 - Current
- Hired initially as a food runner, with some bar work, I quickly progressed onto running expo, and then into the kitchen running the pass. This pushed me to quickly adapt in a fast paced environment, often serving over 300 customers a day.
- I gained a wealth of experience in team work and communication, coordinating with both the kitchen and front of house staff, to ensure timely and efficient service during very busy periods.
- I kept an emphasis on high standards, both in terms of customer service, and safety within the kitchen, employing the "Guest First" ethos of the company.
- I was given the opportunity to train new food runners and kitchen staff, with an emphasis on efficiency, and customer experience.
- Was eager to learn new skills, improving efficiency and productivity as I was able to cover many different areas of the business.
- Demonstrated respect, friendliness and willingness to learn, jumping in to help wherever I was needed.
Customer Assistant
Cotswold Outdoors
Orpington
2022.09 - 2023.02
- Whilst working at Cotswold Outdoors, I was able to pass on my knowledge and experience in the outdoors, tailoring the shopping experience to the needs of the customers.
- Assisted customers with product selection to ensure satisfaction, such as preparing students for DofE expeditions, and more experienced customers for Everest Basecamp trips.
- Upheld company policies whilst interacting with customers to maintain brand reputation, employing the HEART model.
- Handled postal orders, deliveries, returns and exchanges efficiently, maintaining high standards of service amidst busy shop floor environments.
Taekwondo Instructor
Virtue Taekwondo
Bromley
2019.02 - 2023.02
- Through teaching taekwondo, after achieving my 1st Dan Black belt, I have been able to hone my skills in communication, and situational awareness, running lessons with age ranges from 4-60.
- Tailored my teaching style for all age groups, fostering gradual skill progression in all areas, with an emphasis on drawing out the best of the students individual abilities.
- Helped to facilitate training camps for young students, promoting dedication and determination in the practice of Taekwondo.
- Strengthened pupil's confidence by creating an environment for them to grow and develop new skills in.
- Maintained safety parameters whilst conducting sparring sessions, minimising risk of serious accidents.
Volunteer Outdoor Education Instructor
Ravens Wood School
Bromley
2018.09 - 2022.07
- Whilst at Ravens Wood School, I had the opportunity to volunteer in the Outdoor Education department. This allowed me to expand on my skills developed from teaching taekwondo, passing on the knowledge that I had built during my own time in the outdoors, on Bushcraft trips and DofE expeditions.
- Adhered strictly to health and safety guidelines during all outdoor pursuits, ensuing the safety of all students.
- Maintained excellent communication with other instructors, regarding trip details, student progress, and safety expectations.
- Helped to plan logistics for off-site trips, such as DofE expeditions, ensuring smooth operations at all times.
- Spent time in the Arctic Circle, learning how vital teamwork is in critical, time sensitive situations, where danger to life is a real threat.
Education
Bachelor of Science (BSc) - Airline and Transport management
Buckinghamshire New University
Wycombe Mar 2023 -
A-Levels - Maths, Physics, Design Technology, and Geography
Ravens Wood School
Bromley Sept 2020 - 2022.05
GCSEs - 12 grades 9-5, including Maths, English and Science.
Ravens Wood School
BromleySkills
- Teamwork
- Leadership
- Communication
- Problem-solving
- Calm under pressure
- Resourcefulness
- Customer Experience
- Good workload management
- Calm under pressure
Leading Edge Aviation
- Actively participate in Leading Edge open days and private tours.
- Chosen to represent Leading Edge at Pilots Careers Live Heathrow, and at Oxford airports student careers evening.
- Have been part of marketing schemes/promotions with Leading Edges marketing team.
Accomplishments
- DofE Bronze, Silver and Gold - 2019/2022
- Gentleman of Ravens Wood trophy - 2020
- Leadership Award - Arctic Survival Expedition - 2020
- Outstanding Achievement in Design Technology - 2022
- Junior Black Belt of the Year - 2019
- Black Belt of the Year - 2022
Certification
Licences/Ratings
APS MCC - currently in training
UK CAA MEIR - First time pass
UK CAA CPL - First time pass
UPRT Course completed
Night Rating
UK CAA ATPL ground school - 84% average
Flight Hours:
DA40: 112:20
DA42: 35:45
FNPT II DA42: 30
FNPT II A320: 24:00
References
References available upon request.
Timeline
Front and Back of House
Miller and Carter
2025.04 - Current
Customer Assistant
Cotswold Outdoors
2022.09 - 2023.02
Taekwondo Instructor
Virtue Taekwondo
2019.02 - 2023.02
Volunteer Outdoor Education Instructor
Ravens Wood School
2018.09 - 2022.07
Bachelor of Science (BSc) - Airline and Transport management
Buckinghamshire New University
Mar 2023 -
A-Levels - Maths, Physics, Design Technology, and Geography
Ravens Wood School
Sept 2020 - 2022.05
GCSEs - 12 grades 9-5, including Maths, English and Science.
Ravens Wood School