J.Frederick Moore
Aberdeen,Aberdeen City
Summary
A creative logical minded problem-solver, and passionate neurodivergent individual with an admiration and enthusiasm for different world cultures with particular interest in Asia and Africa. Enjoys travelling, nature & speaking/learning new languages phrases with etiquette, loves to help charities and organising local events. Sculpting, designing and constructing. Fascinated by strategy games, product design and technology.
Overview
19
19
years of professional experience
Work history
Freelance Mixed-Media Artist
See Moore
Accross England and Scotland, UK
10.2019 - 01.2026
- Sculpted works for Arnolfini Art Gallery's & Places For People homeless awareness initiative.
- Designed and coded personal HTML website showcasing art portfolio.
- Created business cards, posters, and promotional materials for self and others.
- Developed miniature landscapes and dioramas as unique artistic expressions.
- Printed & produced original product designs.
- Organised community projects supporting charities and local organisations.
- Crafted mixed media art, combining physical and digital designs.
- Provided precision detailing and repairs for various artistic objects.
- Conducted art workshops, inspiring creativity amongst participants.
Wildlife Conservation & support
Avon Wildlife Trust
Bristol, Avon & Somerset
03.2019 - 12.2022
- Assisted nature support groups to enhance wellbeing.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Conducted plant identification walks and edible foraging sessions.
- Coordinated natural first aid awareness and medicinal herb training.
- Managed conservation projects, focusing on rare species plantation.
- Guided recovery support through buddying programmes.
- Taught crafts, including natural weaving and insect hotel building.
- Supervised fence repairs and conservation maintenance tasks.
- Supported training in bramble clearance, footpath clearing, and tool use.
Customer Service Representative
Computershare Investor Services
Bristol, Avon & Somerset
07.2016 - 06.2019
- Deposit Protection Service, Letting Protection Service Scotland, Letting Protection Service Northern Ireland and Childcare Voucher Service representation Across UK.
- Delivered comprehensive tenant and landlord support services, ensuring compliance with UK government regulations.
- Managed financial protection initiatives, adhering to GDPR, AML, TCF and high-security protocols.
- Facilitated dispute resolution and processed financial collections and repayments effectively.
- Conducted evidence gathering and processing for claims.
- Provided multi-disciplinary financial training to enhance team capabilities.
- Oversaw account management and data protection practices to safeguard sensitive information.
- Ensured health and safety standards were maintained across service operations.
Customer Service Representative
LV= (Liverpool Victoria)
Bristol, South Gloucestershire
02.2016 - 04.2016
- Ensured data protection compliance across all operations.
- Demonstrated extensive product knowledge to enhance customer interactions.
- Managed inbound / outbound calls efficiently to optimise service delivery.
- Offered technical support, leading to enhanced user experience.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Handled accounts effectively, ensuring accurate tracking of sales and upgrades.
- Processed inbound calls and transfers to maintain high service standards.
- Consulted with departments to coordinate refund procedures and resolve issues.
Customer Service Specialist
RAC Motoring Services
Bristol, South Gloucestershire
07.2015 - 02.2016
- Resolved customer complaints effectively, enhancing satisfaction and loyalty.
- Managed account handling and facilitated sales and upgrades to drive revenue.
- Demonstrated comprehensive product knowledge during inbound and outbound calls.
- Executed timely call returns and documented requests to streamline processes.
- Coordinated with departments for efficient resolution of client issues.
- Filed processes meticulously to ensure compliance with data protection regulations.
- Applied time and data management skills to optimise workflow efficiency.
- Processed payments and refunds promptly, ensuring customer trust.
Retail assistant
CEX Ltd
Bristol, Avon & Somerset
04.2015 - 07.2015
- Demonstrated in-depth product knowledge to enhance customer engagement.
- Executed sales strategies to achieve revenue targets.
- Conducted till checks to ensure accurate financial records.
- Processed refunds and exchanges efficiently, maintaining customer satisfaction.
- Maintained cleanliness of sales area to uphold company standards.
- Replenished stock to ensure availability of products for customers.
- Utilised system meticulously to support operational efficiency.
- Labelled products accurately to facilitate inventory management.
- Applied knowledge of mechanical equipment for better product demonstration.
- Inspected product packages to detect design and packaging problems for resolution.
Care and support worker
Andy Warburton
Bristol, Avon & Somerset
11.2014 - 03.2015
- Maintained personal and environmental hygiene to enhance patient health.
- Encouraged family involvement in care plans to foster a supportive atmosphere.
- Provided bipolar support care for improved mental well-being.
- Facilitated dog walking services to ensure pet care and exercise.
- Managed childcare and school commutes for consistent educational attendance.
- Demonstrated respect and friendliness while offering assistance as needed.
- Delivered application and form support for necessary documentation.
Quality control Inspector
The Range (DHL)
Bristol, South Gloucestershire
08.2014 - 02.2015
- Ensured adherence to Health & Safety standards across all operations.
- Conducted quality control assurance to maintain high operational standards.
- Managed data effectively to support decision-making processes.
- Coordinated stock control and loading of pallets efficiently.
- Trained colleagues on best practices, enhancing team communication.
- Provided IT support to resolve technical issues promptly.
- Compiled daily reports to track performance metrics.
- Streamlined quality control processes, improving overall efficiency.
- Conducted regular inventory checks, ensuring stock availability.
Agency worker
Recruitment Agencies
Bristol, Avon & Somerset
10.2013 - 08.2014
- Conducted telesales campaigns to drive revenue growth.
- Prepared pizzas at Domino's, ensuring high standards of quality.
- Executed door-to-door charity fundraising initiatives to increase donations.
- Performed commercial cleaning services, maintaining cleanliness and hygiene standards.
- Loaded delivery vans efficiently for distribution processes.
Home energy advisor
Judith Grace Marketing Solutions
Southend-on-Sea, Essex
04.2011 - 09.2011
- Conducted property surveys while maintaining government standards.
- Recorded grant funding allocation for accurate financial tracking.
- Managed time effectively to meet project deadlines.
- Inspected lofts to assess condition and compliance with regulations.
- Maintained company standards through consistent quality checks.
- Measured and recorded property schematics for documentation purposes.
- Communicated work schedules to ensure team alignment and efficiency.
- Demonstrated product knowledge to enhance sales performance.
Community events manager
GGC
Southend-on-Sea, Essex
04.2007 - 10.2010
- Organised weekly events, managing teams and ensuring smooth operations.
- Purchased, managed, and maintained stock for optimal sales performance.
- Adhered to health and safety standards in community spaces.
- Resolved complaints and provided community support effectively.
- Trained judges to oversee official tournaments with precision timing.
- Negotiated contracts with suppliers, securing best value for money.
- Managed event logistics, ensuring smooth running of multiple events.
- Oversaw guest registration process ensuring warm welcome for all attendees.
- Possessed extensive product knowledge of trading games.
- Promoted tournaments and events through public announcements.
- Negotiated event locations and handled space hiring processes.
- Strategised attendee engagement activities to heighten event experience.
- Supported in trade shows and product
- Organised and supported engaging new product demonstrations at London trade shows.
Education
HABC Level 2 award - Customer Service
Yate Council
Yate, South GloucestershirePearson EDI Level 2 - Warehousing and Storage (QCF)
Jobcentre Plus
BristolLevel 1, 2 & 3 - Japanese Language & Culture
South Essex College
Southend-on-SeaA-Levels - Product Design
South Essex College
Southend-on-SeaA-Levels - Intermediate Art & Design
South Essex College
Southend-on-SeaSkills
- Customer service and support
- Disability support and neurodiversity assistance
- Safeguarding support for adults and children
- Basic First-Aid proficiency
- Issue resolution and dispute handling
- Sensitive inquiry management
- Digital literacy and media tools
- Design software proficiency
- Content creation and editing workflows
- Data protection and GDPR compliance
- AML/TCF awareness and secure information handling
- Wellbeing support and recovery assistance
- Nature-based mental health programs
- Neurodiversity awareness
- Health promotion strategies
- Digital media production and graphic design
- Promotional content creation and mixed-media art
- Communication skills and teamwork
- Public engagement and event organization
- Community-focused delivery
- Disability support and neurodiversity assistance
- Safeguarding support for adults and children
Affiliations
- World languages and cultures
- Snooker/Pool
- Hiking
- Art and Design
- Cosplay and tradeshow events
- Cooking/Cultural Cuisine
- Film/Media
- Collectibles and Memorabilia
- Gaming and TCGs
References
References available upon request.
Timeline
Freelance Mixed-Media Artist
See Moore
10.2019 - 01.2026
Wildlife Conservation & support
Avon Wildlife Trust
03.2019 - 12.2022
Customer Service Representative
Computershare Investor Services
07.2016 - 06.2019
Customer Service Representative
LV= (Liverpool Victoria)
02.2016 - 04.2016
Customer Service Specialist
RAC Motoring Services
07.2015 - 02.2016
Retail assistant
CEX Ltd
04.2015 - 07.2015
Care and support worker
Andy Warburton
11.2014 - 03.2015
Quality control Inspector
The Range (DHL)
08.2014 - 02.2015
Agency worker
Recruitment Agencies
10.2013 - 08.2014
Home energy advisor
Judith Grace Marketing Solutions
04.2011 - 09.2011
Community events manager
GGC
04.2007 - 10.2010
HABC Level 2 award - Customer Service
Yate Council
Pearson EDI Level 2 - Warehousing and Storage (QCF)
Jobcentre Plus
Level 1, 2 & 3 - Japanese Language & Culture
South Essex College
A-Levels - Product Design
South Essex College
A-Levels - Intermediate Art & Design
South Essex College