Overview
Work history
Education
Skills
Timeline
Generic

Izzy Rees

Moira,Derby

Overview

5
5
years of professional experience

Work history

Beauty therapist

Champneys
Ashby-de-la-Zouch, Leicestershire
09.2021 - Current
  • Input bookings into computer system at reception.
  • Upsold products with detailed knowledge and persuasive sales techniques.
  • Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
  • Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
  • Attended training to deliver range of professional treatments offered by salon.
  • Performed pedicures and manicures, meeting daily appointment targets.
  • Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
  • Tracked emerging beauty trends to expand services and product offerings.
  • Answered clients' queries and requests by phone and email.
  • Carefully handled hot wax to deliver clean and flawless results.
  • Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
  • Analysed beauty needs by assessing skin tone, texture and problems.
  • Maintained knowledge of current treatment procedures and products, providing customers with expert advice.

Front of House Team Member

Marstons
Ashby-de-la-Zouch, Leicestershire
06.2021 - 09.2021
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Handled reservations to maximise covers and revenue.
  • Promoted current offers through creative promotional displays and targeted upselling.
  • Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
  • Confidently managed customer requests by listening actively to concerns and providing positive solutions.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Hair Assistant

M&N Company
Swadlincote, Derbyshire
01.2019 - 03.2020
  • Managed customer bookings, ensuring accurate and detailed appointment records were maintained.
  • Checked on customers throughout long appointments, maintaining continued comfort and contentment.
  • Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
  • Provided regular refreshments and snacks for continued customer satisfaction.
  • Shampooed, conditioned and toned clients hair to professional standards.

Education

GCSEs - Maths

Ashby School
Ashby-de-la-Zouch
09/2019 - 05/2021

GCSEs - English

Ashby School
Ashby-de-la-Zouch
09/2019 - 05/2021

GCSEs - Science

Ashby School
Ashby-de-la-Zouch
09/2019 - 05/2021

GCSEs - Business

Ashby School
Ashby-de-la-Zouch
09/2019 - 05/2021

GCSEs - French

Ashby School
Ashby-de-la-Zouch
09/2019 - 05/2021

GCSEs - Textiles

Ashby School
Ashby-de-la-Zouch
09/2019 - 09/2021

NVQ Level 2 - Beauty Therapy

Armonia
Selby, North Yorkshire
09/2021 - 11/2022

NVQ Level 3 - Beauty Therapy

Armonia
Selby, North Yorkshire
12/2022 -

Skills

  • Committed work ethic
  • Caring customer service
  • Punctual
  • Proficient In Microsoft Office
  • Drivers License
  • Appointment scheduling
  • Communication Skills
  • Team Player
  • Professional
  • Multitasker
  • Organised

Timeline

Beauty therapist

Champneys
09.2021 - Current

Front of House Team Member

Marstons
06.2021 - 09.2021

Hair Assistant

M&N Company
01.2019 - 03.2020

GCSEs - Maths

Ashby School
09/2019 - 05/2021

GCSEs - English

Ashby School
09/2019 - 05/2021

GCSEs - Science

Ashby School
09/2019 - 05/2021

GCSEs - Business

Ashby School
09/2019 - 05/2021

GCSEs - French

Ashby School
09/2019 - 05/2021

GCSEs - Textiles

Ashby School
09/2019 - 09/2021

NVQ Level 2 - Beauty Therapy

Armonia
09/2021 - 11/2022

NVQ Level 3 - Beauty Therapy

Armonia
12/2022 -

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Izzy Rees