Izzy Etchells
Derbyshire
Summary
Motivated BA (Hons) Marketing student with strong communication skills and a positive, customer-focused mindset. Through my studies at Sixth Form, University and my current job role, I’ve built a solid foundation in key marketing skills and developed strong abilities. I work well both independently and as part of a team, and I bring a high level of organisation, creativity, and professionalism to every task.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Crew Member
McDonalds
Swadlincote
2021.07 - 2023.03
Crew Trainer
McDonalds
Swadlincote
2023.03 - 2026.02
- Deliver consistently high standards of customer service in a fast-paced environment.
- Lead by example to ensure service quality, professionalism and brand standards are met.
- Coach, train and support new employees, helping build confidence and operational skills.
- Working collaboratively with team members to maintain efficiency during peak periods.
- Demonstrate strong time management, multitasking and problem-solving under pressure.
Education
BA (Hons) - Marketing
University of Derby
Derby 2023.01 - 2026.01
A Levels - Business, Psychology, Media
Ashby School & Sixth Form
2021.01 - 2023.01
GCSEs -
Ashby School & Sixth Form
2019.01 - 2021.01
Skills
- Strong Communication
- Customer engagement & service excellence
- Organisation, planning & multitasking
- Teamwork & collaboration
- Coaching & mentoring new staff
- Content creation (Digital & social media)
- Problem-solving & decision making
- Attention to detail
Marketing experience:
Created social media content for a local small business during a one-month live project.
Produced advertising concepts and campaign materials as part of university coursework.
Developed digital and social media content aligned with target audiences and brand objectives.
Achievements:
Awarded Employee of the Year 2023 – McDonalds Belmont Street.
Timeline
Crew Trainer
McDonalds
2023.03 - 2026.02
BA (Hons) - Marketing
University of Derby
2023.01 - 2026.01
Crew Member
McDonalds
2021.07 - 2023.03
A Levels - Business, Psychology, Media
Ashby School & Sixth Form
2021.01 - 2023.01
GCSEs -
Ashby School & Sixth Form
2019.01 - 2021.01