IZZY CHAMBERLAIN
Silverstone
Summary
I am a customer focused individual with a strong work ethic and high energy. I hold excellent communication, interpersonal and listening skills to ensure customer satisfaction. I consider myself to be a key member of any team, however, I work equally as well as an individual to my own initiative. My previous experience has enabled me to perfect my organisational and prioritising skills ensuring all work is carried out in an efficient and timely manner. I am looking for employment where I can both utilise and build upon these skills already gained.
Overview
5
5
years of professional experience
Work history
Customer Advisor
Motor Insurers Bureau
05.2021 - Current
- High level of inbound and outbound calls for official injury claims
- Maintaining of own diary ensuring all personal clients are contacted and cases are progressed
- Working within a team to ensure all advisors are up to date with all company’s procedures
- Documenting of individual cases ensuring all details are correct for claim
- Working within a fast-paced environment reaching targets and deadlines.
Waitress
Bon Viveur Café
08.2020 - 05.2021
- Welcoming of customers ensuring excellent customer service was delivered
- Taking of orders and processing of payments
- Preparation and serving of coffees, hot snacks, sandwiches, cakes, and other confectionary
- Clean and tidy work areas, equipment, and beverage machinery to strict health and safety requirements
- Checking, replenishing, and ordering of new stock.
Shop Assistant/Cashier
The Silverstone Experience
01.2020 - 08.2020
- Operation of tills ensuring correct amounts are inputted and correct change is given to the customer
- Delivery of excellent customer service
- General housekeeping of shop floor ensuring a warm and welcoming environment
- Cashing up at the end of the day ensuring tills balance
- Liaising with suppliers and making purchasing decisions on new ranges of merchandise
- Floor planning, stock replenishment, and visual merchandising.
Cleaner
R&R Robinsons Cleaning
08.2019 - 12.2019
- Ensuring that cleaning was of a high standard and to organization expectation
- Utilizing a variety of chemicals, ensuring that dilution was correct and as per organization specification
- Utilizing a variety of mechanical cleaning equipment
- Working to strict timetables, ensuring that tasks were completed to the deadline.
Education
5 GCSE’s including a B in English -
Sponne School
Level 3 diploma in Art and Design in Art and Design, illustration - undefined
Northampton College
Level 2 diploma in Art & Design in Art & Design - undefined
Northampton College
Skills
- Excellent communication and Interpersonal skills
- Customer focused
- Administration Skills
- Active listening skills
- Organisational and prioritising skills
- Time-keeping skills
- Ability to work as part of a team and an individual
- Smartly presented
Custom
I am a friends and Family orientated person, I very much enjoy spending my free time exploring new places and creating new memories.
Timeline
Customer Advisor
Motor Insurers Bureau
05.2021 - Current
Waitress
Bon Viveur Café
08.2020 - 05.2021
Shop Assistant/Cashier
The Silverstone Experience
01.2020 - 08.2020
Cleaner
R&R Robinsons Cleaning
08.2019 - 12.2019
5 GCSE’s including a B in English -
Sponne School
Level 3 diploma in Art and Design in Art and Design, illustration - undefined
Northampton College
Level 2 diploma in Art & Design in Art & Design - undefined
Northampton College
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