Izabele Bertauskaite

Chief of Staff / Business Operations Manager | 2022 – Present

· Act as a strategic partner to the CEO, driving execution across business operations, commercial initiatives, organisational development, and company growth.

· Coordinate and oversee multiple high-profile residential, hospitality, commercial, private aviation, and superyacht projects and business initiatives simultaneously.

· Lead the execution of critical business priorities, acting as the operational link between executive decision-making and implementation.

· Support recruitment, interviewing, onboarding, performance management, and organisational planning across a team of approximately 45 employees.

· Participate in hiring and workforce planning decisions, providing management feedback, candidate assessment, and employee performance input.

· Collaborate closely with leadership on operational improvements, process development, organisational structure, and strategic initiatives.

· Conduct business research, market analysis, and due diligence to support executive decision-making and long-term business planning.

· Manage relationships with ultra-high-net-worth individuals, consultants, suppliers, legal advisors, and external stakeholders.

· Coordinate projects involving commercial, operational, legal, tax, HR, and compliance considerations.

· Monitor operational budgets, business expenditure, resource allocation, and commercial performance.

· Drive execution of strategic partnerships, commercial collaborations, and business development opportunities.

· Ensure implementation and follow-through of leadership decisions while maintaining organisational momentum.

Project London is a high-end architecture and interior design studio delivering luxury residential projects for private clients.

• Managed relationships with high-net-worth clients throughout project lifecycles, ensuring exceptional service delivery and client satisfaction.

• Coordinated communication between clients, architects, designers, contractors, and external consultants to ensure smooth project execution.

• Supported business development initiatives by identifying new opportunities, building industry relationships, and assisting in client acquisition efforts.

• Oversaw operational activities across the business, supporting directors with resource planning, scheduling, project coordination, and workflow management.

• Contributed to commercial decision-making through market research, competitor analysis, and strategic business insights.

• Assisted in the development and execution of marketing and brand strategies across multiple business entities.

• Managed external communications, presentations, proposals, and marketing collateral to support business growth and brand positioning.

• Supported implementation of operational improvements and internal processes to increase efficiency and organisational effectiveness.

• Worked directly with company leadership on strategic initiatives, helping translate business objectives into operational execution.

• Operated within a fast-paced entrepreneurial environment requiring adaptability, commercial awareness, and strong stakeholder management skills.

• - Managing office operations
• - Organising Partners schedule and making travel arrangements
• - Preparing corporate documents
• - Maintaining strict confidentiality
• - Working directly with high-level employees in the company
• - Leasing and managing relationships with clients
• - Preparing marketing material, and working on the short and long-term strategy
• - Analysing data
• - Training and coordinating members of staff

• - Organizing and executing the meetings and events
• - Sold hotel space, planned and executed events to enhance client satisfaction
• - Set budgets and targets to align with event goals and maximise profitability
• - Met clients, converted business opportunities while demonstrating excellent work ethic
• - Composing, issuing and signing contracts