Izabela Wesolowska
London,United Kingdom
Summary
Offering strong leadership and communication skills, combined with keen understanding of customer service and team coordination. Knowledgeable about creating welcoming atmosphere and ensuring smooth daily operations. Ready to use and develop management, organisational, and conflict resolution skills.
Overview
6
6
years of professional experience
Work history
Bar Supervisor
The Hercules
04.2021 - 01.2025
- Company Overview: Fullers London
- Managed a team of bar and floor staff to ensure smooth operations and a welcoming atmosphere, consistently achieving high guest satisfaction
- Trained team members on best practices for customer engagement, communication, and product knowledge, improving service standards and upsell rates
- Organized and managed events and promotions to attract more guests and drive sales, which helped raise the pub's visibility and profitability
- Managed social media content and interactions, creating posts and engaging with followers to build brand awareness and connect with the local community
Visual Designer
Ring 20 Research and Support
03.2023 - 07.2023
- Company Overview: London
- Collaborate with team members on design projects
- Responsible for creating leaflets and social media templates
- Created and maintained a comprehensive brand book, establishing guidelines for typography, color schemes, and logo usage to ensure consistent branding
- Enhanced visual storytelling by applying graphic design and layout principles to communicate the charity's mission, driving donor interest and increasing contributions through compelling visuals
Warehouse Operative/Admin
Torque
06.2019 - 10.2020
- Company Overview: Leeds
- Handled customer inquiries via email as the first point of contact, ensuring timely and professional communication to enhance customer satisfaction
- Oversaw daily operations and coordinated team activities to ensure efficient workflow and timely order processing, contributing to overall operational success
- Teamed up with colleagues to make our workflows smoother and more efficient, allowing us to finish tasks quicker and enhance our productivity
Education
Ba(Hons) - Digital Media
London Metropolitan University
09.2021 - 6 2024
Skills
- Health and Safety Compliance
- Good team player
- Creativity
- Time management
- Attention to detail
- Eager to learn
- Social Media Marketing
- Problem-Solving
Timeline
Visual Designer
Ring 20 Research and Support
03.2023 - 07.2023
Ba(Hons) - Digital Media
London Metropolitan University
09.2021 - 6 2024
Bar Supervisor
The Hercules
04.2021 - 01.2025
Warehouse Operative/Admin
Torque
06.2019 - 10.2020
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