SQL
Iyamu Okunzuwa
Birmingham,SAW
Summary
Seasoned Scrum Product Owner and Agile Business Analyst with 15+ years of expertise driving end-to-end software product delivery in highly regulated sectors, including energy, utilities, and housing. Proven track record in translating complex business requirements into actionable technical solutions, managing cross-functional Agile/DevOps teams, and leading regulatory compliance projects. Certified in PSPO I, DevOps, and TOGAF, with deep proficiency in product backlog management and refinement, stakeholder alignment, and process optimization
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Product Owner & Business Systems Analyst
Opus Energy Limited
07.2021 - 04.2025
- Led Agile product delivery for the UK’s 5th largest energy supplier, serving 350k+ business customers.
- Market Wide Half Hourly (MWHH) Project 2024: Spearheaded regulatory compliance initiatives, optimizing data workflows and market messaging processes. Resulted in 30% faster sprint cycles through refined backlog prioritization.
- Micro Business Regulatory Project 2023: Delivered system enhancements ahead of OFGEM deadlines, achieving 100% compliance via stakeholder-driven UAT and seamless DevOps deployment.
- ESS Release Management: Reduced production defects by 25% by streamlining CI/CD pipelines and working in collaboration with DevOps teams on bi-annual REC changes.
- Stakeholder Collaboration: Facilitated 200+ sprint ceremonies, including backlog refinement and sprint reviews, aligning IT governance (CAB) with business objectives.
Business Systems Analyst & Mobile Solutions Lead
Oxford Direct Services (ODS)
11.2019 - 06.2021
- Modernized housing repair workflows and supply chain integrations for Oxford City Council’s £120M municipal services arm.
- Electronic Invoice Integration: Eliminated manual invoicing for 50+ suppliers by designing SFTP-based interfaces between Aareon QL and Agresso, reducing processing time by 40%.
- Mobile Workflow Development: Automated repairs and voids inspections via FirstTouch Mobile SQL workflows, cutting field reporting time by 60%.
- Cross-System Testing: Led UAT for integrations across Aareon, DRS, and FirstTouch, achieving 98% user adoption through tailored training programs.
Business Analyst
Riverside Group
05.2019 - 10.2019
- Support digitalization of the organization IT application.
- Business Process Enhancement: Conducted in-depth investigations, documented findings, and created requirements to optimize business processes for asset provisioning, electronic invoicing. Delivered enhancement to OpenHousing system to improve contractual relation with third party.
- Invitation To Tender (ITT): Captured requirements for HR system requirements to support the ITT phase of acquiring new HR system, ensuring compliance with organization requirements and delivering cost-effective solutions.
Lead Solution Analyst
Wates Group Limited
07.2017 - 10.2019
- Technical support for system migration, enhancement and upgrades.
- System Upgrade and change request: Lead in the technical investigation, scoping and implementation of system enhancements, upgrades and bug fixes raised as change requests by the business stake.
- Change Implementation: Carried out system impact assessments, scoping, synchronized work orders, led enhancements, ensured data consistency.
- Delivery: Led regression test and UAT for change request, system upgrades and bug fixes and conducted delivery of changes to production and providing documentation for post go live support.
- Stakeholder Management: Collaborated with third part supplier to ensure alignment, managed stakeholders within the organization ensuring adequate communication.
Business Analyst
United Utilities
01.2015 - 01.2017
- Streamlined wholesale/retail water billing processes using BPMN2, reducing errors by 35%.
Senior Systems Analyst
First Ark Group
01.2011 - 01.2015
- Migrated legacy HR systems to Chris21, saving £200k annually.
Systems Analyst
KHT
01.2008 - 01.2011
- 2nd line support maintaining OpenHousing, Oneserve, DRS, Orchard Housing.
Education
MSc - Computing
Liverpool Hope University
01.2006
Skills
- Product lifecycle management
- Proficient in Agile methodologies
- Stakeholder engagement strategies
- Compliance management
- Change management
- Experience in seamless system integration
- System migration experience
- Process improvement
- DevOps pipeline management
- BPMN 20 workflow visualization
- Information flow documentation
- SaaS and ERP implementation
- SnapLogic integration
- Structured data representation
- Experience with secure data transmission
- Systematic modeling techniques
- Proficient in ARIS software
- Skilled in Visio design tools
- Data management and reporting
- Data manipulation with SQL
- Power BI analysis
- SQL Server Reporting Services
- Proficient in Python
- YAML proficiency
- ESS
- Deal Manager
- Quotation Manager
- Aareon QL
- OneServe
- Salesforce
- Alto
- MeComs
- Agresso
- Management of product lifecycles
- Comprehensive roadmap planning
- Technical knowledge
- Data-driven business analysis
- Strategic competitor assessment
- Acceptance criteria evaluation
- Use case analysis generation
- User-centered information planning
- Agile project management
- Comprehensive product roadmap planning
- Strategic story planning
- Skilled in implementing agile frameworks
- Efficient agile practices implementation
- Proficient in resolving product issues
- Specialized technical knowledge
- Relationship management with stakeholders
- Effective problem-solving
- Risk analysis techniques
- Business analysis
- User acceptance testing
- Information architecture
- Scrum expertise
- Scrum framework
- Release planning
- Data-driven decision making
- Stakeholder relationship management
- Technical expertise
- Product issue resolution
- Agile methodology
- Problem resolutions
- Agile frameworks
- Problem identification
- Scrum methodology
- Story planning
- Risk management
- Technical acumen
- Roadmap development
- Competitive analysis
Accomplishments
Resolved product issue through consumer testing.
- Achieved Organizational compliance by completing Regulatory change compliance project with accuracy and efficiency.
- Documented and resolved Market reform project issues which led to organization compliance for market reform.
- Achieved by introducing Oneserve solution software for Void management process tasks.
- Collaborated with scrum team of twelve in the development of Market reform project.
Certification
- Professional Scrum Product Owner I (PSPO I), Scrum.org, 2025
- DevOps Practitioner, DevOps Institute, 2024
- TOGAF 9 Certified, The Open Group, 2016
- AgilePM Practitioner (DSDM), APMG International, 2014
Domain Specific Systems
ESS, Deal Manager, Quotation Manager, Aareon QL, OneServe, Salesforce, Alto, MeComs, Agresso
Achievements And Awards
- 2023, Delivered Micro Business Regulatory Changes at Opus Energy.
- 2021, Delivered ODS’s first end-to-end Electronic Invoicing system.
- 2017, Delivered United Utilities Market Reform Regulatory Programme.
- 2013, Delivered First Ark Group first end-to-end electronic Void Management system Solution, awarded 'Innovation Champion.'
Methodologies And Tools
CI/CD Pipelines, SnapLogic, JSON/XML, SFTP, BPMN2, ARIS, Visio, SQL, Power BI, SSRS, Python, YML, SQL
Software
SCRUM
AGILE
PROCESS DESIGN
USER STORIES CREATION
Interests
Golfing
combat sport
Timeline
Product Owner & Business Systems Analyst
Opus Energy Limited
07.2021 - 04.2025
Business Systems Analyst & Mobile Solutions Lead
Oxford Direct Services (ODS)
11.2019 - 06.2021
Business Analyst
Riverside Group
05.2019 - 10.2019
Lead Solution Analyst
Wates Group Limited
07.2017 - 10.2019
Business Analyst
United Utilities
01.2015 - 01.2017
Senior Systems Analyst
First Ark Group
01.2011 - 01.2015
Systems Analyst
KHT
01.2008 - 01.2011
MSc - Computing
Liverpool Hope University
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