Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic
Iwowari Alagoa

Iwowari Alagoa

Manchester

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service. Dedicated professional and highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.

Overview

8
8

Years of professional experience

1
1
Certification
1
1
year of post-secondary education

Work history

Logistics Supervisor

JD SPORTS
Manchester, Lancashire
10.2021 - Current
  • JD Sports is a Logistics and Sales company (e-Commerce), based in Europe
  • It provides logistics and sells services for different fashion brands of sports and causal wears all over Europe
  • Developed a new workflow process for the manual receiving process which is more effective
  • Plan and execute projects to improve the supply chain and logistic strategy according to the business goals
  • Managing stock level using ERP system and Microsoft suite
  • Requirement gathering from our customers and feeding back to the business development team about fashion trends for new designs
  • Manage staff welfare, daily workflow, holiday schedule, health and safety at the work, and staff morale
  • Analyse data and develop plans for improvements based on the findings
  • Delegate staff duties according to the workflow, staff availability, and staff required on site
  • Prepares daily reports to senior management, using our ERP system WMS, Selektron, Shogun, Control Tower, and Oracle queries
  • Plan work activities according to the goods-in for the day from information retrieved from WMS, Shogun, Selektron, and Control Tower, using tools like Excel and Power BI.
  • Optimised receiving process, improving fulfilment efficiencies by 11% within 2021 and 2022.
  • Facilitated smooth warehouse operations, verifying receipts, issues and storage changes were accurately recorded in SAP.
  • Implemented mandatory health and safety training, reducing warehouse accidents by 15% within 2022 to 2023.
  • Implemented systems to minimise receiving errors, resulting in £200,000.00 annual cost savings.
  • Consistently met company and department objectives within budget and time constraints.
  • Generated different reports for performance review and analysis.
  • Monitored logistical expenses to keep operating costs low.
  • Led and managed projects to support logistics efforts and plans.
  • Reviewed patterns and trends in data to understand key lanes and improve transport solutions.
  • Troubleshot and formulated strategies for expected and unanticipated logistics issues.

Product Owner/Digital Business Analyst Consultant

DIGITAL LANDLORD LIMITED
09.2019 - 04.2023
  • Digital Landlord is a digital solution provide for UK and the rest of the world
  • Requirements Gathering from our product users to ensure we develop a customer centric product
  • Working in scrum team to optimize our Clients B2C digital channels, focusing on being customer centric and improving continuously, we develop and deploy digital products for our clients
  • Define the Product Vision, Road Map, and Growth Opportunities
  • Ensure the team always has enough task to work on to achieve the sprint goal
  • Ensure the Business Vision is achieved, and the best value is derived from the Product Backlog Management, Iterative Planning, and Elaboration of User Stories
  • Translating Business Requirements to Technical Requirements for the Product Delivery Team
  • Developing BA artifacts (Wireframes, Use Case, User Persona, Brand Persona, and Mockups, etc)
  • Perform Options Analysis, GAP Analysis and Customer Journey Mapping for the (AS IS and TO BE)
  • Measure and Monitor success of our Products using appropriate OKRs or KPIs
  • Develop viable Products from Customer feedback and data analytics
  • Present product status/update to the Stakeholders for continuous business justification.
  • Liaised with stakeholders to verify technology alignment, recommending solutions against project specifications.
  • Addressed uncertainty and concerns head-on by encouraging open dialogue with employees.
  • Supported implementation of proposed plans by following best practices in change management.
  • Assessed and mitigated potential risk of novel solutions through cost-benefit analysis.
  • Led cross-functional teams in analysing technological changes to understand operational impact.

Logistics Analyst

JD SPORTS
Manchester, Lancashire
08.2017 - 10.2021
  • Business Analyst with vast experience gained across different Waterfall and Agile Projects (including Digital Transformation Projects)
  • A good knowledge of Human Resource and Material Management, Product Road Map Development and Management, Requirement Gathering, Customer Analysis, Market Analysis, Time Management, Risk Management, Cost Management, Project Planning, and Customer relations
  • Experienced working remotely, able to multitask, and adaptive to change., JD Sports is a Logistics and Sales company (e-Commerce), based in Europe
  • It provides logistics and sells services for different fashion brands of sports and causal wears all over Europe
  • Resolve logistic issues concerning orders into the warehouse and stock delivery issues
  • Resolve missing stock and barcode issues within the warehouse for database recognition
  • Liaising with merchandisers concerning stock issues and deliveries - improved fulfilment
  • Account for stock received in the warehouse (when issues about them are flagged)
  • Ensuring that the correct customers' request is sent - improved customers' confidence
  • Ensuring the right attitude to work - increase team collaboration and accountability
  • Planning tasks execution and delegation - increased team output by 12%.
  • Performed cross-functional work, aiding alignment of department goals with business objectives.
  • Improved logistics productivity by analysing current supply chain processes and recommending amendments.

Project Manager

DIGITAL LANDLORD LIMITED
03.2019 - 09.2019
  • Digital Landlord is a digital solution provide for UK and the rest of the world
  • Prepared and Managed the Product Initiation Document (PID) - improved project clarity by 4%
  • Responsible for Stakeholder Management - reduced project conflicts by 13%
  • Prepared and Managed the Risk/Assumption/Issue/Dependency log (RAIDs) - reduced project failure by 13%
  • Prepared Earned Value Management document and presented to the Senior Stakeholders
  • Managed the project Scope and Budget - reduced project failure or overspend by 5%
  • Prepared and presented project Status Report to senior Stakeholders - reduce project failure by 3%
  • Managed Change Control and prepared exception reports - reduced losses from waste by 10%.

Project Manager

NELSON DREIL COMPANY LIMITED
04.2015 - 05.2017
  • NelsonDreil is a Nigerian Company, established in 2011
  • It services the Oil and Gas industry by providing Mechanical and Electrical maintenance services, Procurement and Supply Chain Management, Offshore Power solutions, and Project Management services
  • Annual turnover is US$ 10M
  • Communicated with Key stakeholders both about project requirements, scope, and project status by organizing meetings, seminars, technical models and writing project status reports
  • Managed project resources (human and material), logistics, procurement, and scope
  • Developed a reward system for the right attitude to work
  • Involved in project planning, feasibility studies (for business justification), and technical designs (using AutoCAD and other mathematical design tools) based on results from our feasibility studies
  • Develop the project communication priority chart for our different projects
  • Quality Control and Quality Inspection
  • Handled Toolbox Meetings, Ethics and Motivational Briefings
  • Handled the Risk, Assumption, Issues, and Dependencies (RAIDs) Log
  • PERSONAL INTEREST__________________________________
  • Learning about different people and their culture
  • Puzzles, I love figuring out things myself
  • Product Management, Digital Business Analysis, Data Analytics, Digital Marketing, Logistics and Supply Chain Management, these are necessary skills to stay relevant in this Digital Age
  • To Automate, Analyse, and Optimise as many repetitive processes as possible to improve service delivery efficiency, using RPA (digital workers) and other Digital Marketing and Analytic tools.

Education

SCRUM Master/Product Owner - Product Development

SCRUM.ORG
Manchester

Prince2 Foundation and Practitioner, Agile Foundation and Practitioner ERUDITE TRAINING LTD - undefined

THEKNOWLEDGEACADEMY

Master of Science -

University of Salford
Manchester
2022 - 2023

Oracle Certified Professional 1 and Sql1 - Database Management

DEXNOVA CONSULTING
Akure
10.2009 - 03.2010

Project Management Prep Course - undefined

MSc - LOGISTICS, SUPPLY CHAIN MANAGEMENT

UNIVERSITY OF SALFORD

BACHELOR OF ENGINEERING - ELECTRICAL/ELECTRONICS ENGINEERING

UNIVERSITY OF PORT HARCOURT

Digital Marker - Digital Marketing

MARKETING INSTITUTE

Electrical Power Metering

LANDIS
Johannisberg
2015

Skills

  • Technical skills
  • High-level Oral and Communication skills (Requirement Gathering)
  • Product Management
  • Logistics and Business Analysis skills
  • Project Management skills
  • Good knowledge of data analysis
  • Excellent Computer skills
  • MS-Word, MS-Excel, MS-Power Point, MS-Project, MS-Access, MS-Teams, Power BI, ProjectManagercom, WMS, Control Tower, Shogun, Oracle, AutoCAD, JIRA, Confluence, MIRO, Trello, Mondaycom, Tableau
  • Performance management and coaching
  • Logistics planning
  • Warehouse capacity planning
  • Lean warehouse principles
  • Logical reasoning
  • Schedule development
  • Supply chain management
  • Time management
  • Problem-solving
  • Leadership
  • Team building

Certification

Logistics Manager | Business Analyst Certified Product Management & Marketing Professional (CPMP| PSM| PSPO)

Languages

English
Fluent

Timeline

Master of Science -

University of Salford
2022 - 2023

Logistics Supervisor

JD SPORTS
10.2021 - Current

Product Owner/Digital Business Analyst Consultant

DIGITAL LANDLORD LIMITED
09.2019 - 04.2023

Project Manager

DIGITAL LANDLORD LIMITED
03.2019 - 09.2019

Logistics Analyst

JD SPORTS
08.2017 - 10.2021

Project Manager

NELSON DREIL COMPANY LIMITED
04.2015 - 05.2017

Oracle Certified Professional 1 and Sql1 - Database Management

DEXNOVA CONSULTING
10.2009 - 03.2010

SCRUM Master/Product Owner - Product Development

SCRUM.ORG

Prince2 Foundation and Practitioner, Agile Foundation and Practitioner ERUDITE TRAINING LTD - undefined

THEKNOWLEDGEACADEMY

Project Management Prep Course - undefined

MSc - LOGISTICS, SUPPLY CHAIN MANAGEMENT

UNIVERSITY OF SALFORD

BACHELOR OF ENGINEERING - ELECTRICAL/ELECTRONICS ENGINEERING

UNIVERSITY OF PORT HARCOURT

Digital Marker - Digital Marketing

MARKETING INSTITUTE

Electrical Power Metering

LANDIS
Iwowari Alagoa