Iwona WHITTINGTON
Bedford
Summary
Dedicated professional with comprehensive expertise in supply chain management and warehouse operations. Demonstrates proficiency in computerised tracking systems, order processing, and package preparation while maintaining high quality standards. Known for coordination efficiency and clear communication, contributing to multidisciplinary teamwork and damage control. A fast learner committed to enhancing warehouse workflow familiarity and equipment maintenance, with a focus on career advancement in logistics and operations management.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work history
Warehouse assistant
John Lewis & Partners
Milton Keynes
06.2025 - Current
- Managed documentation for smooth record keeping.
- Liaised effectively with suppliers to ensure prompt delivery of orders.
- Contributed to achieving targets through consistent hard work.
- Utilised strong physical stamina for heavy lifting tasks.
- Improved warehouse efficiency by maintaining clean and organised work areas.
- Took on additional responsibilities, showing flexibility and commitment.
- Followed all company policies, contributing to a disciplined work environment.
- Maintained safety standards, resulting in no workplace accidents.
- Assisted in a positive customer experience by handling queries efficiently.
- Kept up-to-date with warehouse procedures to maintain competence.
- Upheld health and safety regulations, minimising risk in the workplace.
- Picked, packed and dispatched consignments for timely deliveries.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Completed work following safety rules for best working practices.
- Checked incoming goods against delivery documentation, reporting missing or damaged items for prompt resolution.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
Warehouse assistant
Blue Arrow (John Lewis & Partners)
Milton Keynes
04.2011 - 06.2025
- Kept up-to-date with warehouse procedures to maintain competence.
- Liaised effectively with suppliers to ensure prompt delivery of orders.
- Contributed to achieving targets through consistent hard work.
- Assisted in a positive customer experience by handling queries efficiently.
Warehouse assistant
Brook Street (Asos)
Hemel Hempstead, Hertfordshire
11.2008 - 03.2011
- Improved warehouse efficiency by maintaining clean and organised work areas.
- Kept up-to-date with warehouse procedures to maintain competence.
- Ensured high quality control with meticulous inspection of goods received.
- Assisted in a positive customer experience by handling queries efficiently.
- Managed returned goods for quick restocking.
- Diligently checked returned items against purchase records confirming validity of each return.
- Recorded data of returned items, strengthening inventory management.
- Improved customer satisfaction by processing returns swiftly and efficiently.
Restaurant waiter
Starowka Bar & Restaurant
Hajnowka, Poland
06.2006 - 10.2008
- Handled cash register operations, ensuring accurate transactions.
- Worked effectively under pressure during peak hours, ensuring timely services.
- Perfected the art of upselling beverages and desserts for profit maximisation.
- Conducted inventory checks regularly to maintain stock levels.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
- Collaborated with kitchen staff for seamless order delivery.
- Performed closing duties including cleaning and preparing tables for next day's service.
Education
Bachelor of Arts - Journalism
University of Bedfordshire
Luton 04.2021 - 03.2022
Certificate of Higher Education - Economics
Academy of Economics
Bialystok 09.2006 - 10.2008
GCSEs - Economics
Technical Secondary School of Economics
Hajnowka 09.2004 - 06.2006
Skills
- Supply chain comprehension
- Warehouse workflow familiarity
- Coordination efficiency
- Computerised tracking systems usage
- Picking and packing
- Manual handling
- Equipment Maintenance
- Order processing
- Excellent communication
- Clear communication
- Warehouse operating procedures
- Package preparation
- Quality standards
- Fast learner
- Team player
- Multidisciplinary teamwork
- Shipping and receiving
- Fire safety training
- Damage control
- Order Picking
Affiliations
- reading, walking, DIY, music
Languages
English
Fluent
Polish
Fluent
Timeline
Warehouse assistant
John Lewis & Partners
06.2025 - Current
Bachelor of Arts - Journalism
University of Bedfordshire
04.2021 - 03.2022
Warehouse assistant
Blue Arrow (John Lewis & Partners)
04.2011 - 06.2025
Warehouse assistant
Brook Street (Asos)
11.2008 - 03.2011
Certificate of Higher Education - Economics
Academy of Economics
09.2006 - 10.2008
Restaurant waiter
Starowka Bar & Restaurant
06.2006 - 10.2008
GCSEs - Economics
Technical Secondary School of Economics
09.2004 - 06.2006