Summary
Overview
Work History
Education
Skills
Certification
Travels, Parkruns, Charity work
Languages
Timeline
Generic

Iwona Dar

Summary

Strong and passionate Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building happy and high performing teams.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Manager

Fiona Cairns Ltd
03.2021 - Current

Leading the production,planning, maintenance and H&S teams to manufacture high standard luxury cakes

  • Introduced new methods and practices to reduce overtime by 20%
  • Implemented process improvement to optimize procedures for higher efficiency
  • Set, enforced, and optimized internal policies
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Reduced process bottlenecks by training and mentoring employees on practices, procedures, and performance strategies.
  • Introduced social calendar activities to engage and motivate staff
  • Provided Leadership to 8 Managers and Supervisors
  • Represented company at the senior level with the Customers and Auditors
  • Led Operations Projects

Production Manager

Delifrance
10.2019 - 02.2021

Leading 4 shift team manufacturing croissants and pastries

  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Recruited permanent staff - moved from 25% own staff to 75% within a year
  • Resolved issues quickly to maintain productivity goals.
  • Ensured adherence to high health and safety standards
  • Estimated labor requirements to support anticipated workload resulting in improved retention rate -Agency staff

Factory Manager

Blackfriars Bakery
06.2014 - 10.2019

Managed complex manufacturing of flapjacks,cakes and muffins

  • Led product and process quality initiatives with full compliance to internal, industry and customer quality standards.
  • Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
  • Created and delivered manufacturing labor cost and price input for customer quote reviews.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Worked effectively with brand owners on NPD, launches,orders and future plans

Production Manager

Fiona Cairns Ltd
05.2013 - 06.2014

Responsible for manufacturing process of luxury cakes

  • Determined suitable crew requirements and full time employees to meet changing production schedules.
  • Delivering Christmas production by effective staff and production management
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Managed continuous improvement initiatives to drive gains in production, waste control and quality.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.

Production Supervisor

Fiona Cairns Ltd
09.2012 - 04.2013

Responsible for overseeing team manufacturing cupcakes and fairycakes

  • Established clear priorities and production quality standards.
  • Managed team of 30 production associates, overseeing productive production processes and meeting all deadlines.
  • Monitored daily and weekly key performance indicators to maintain on-track status.

High Care Team Leader

Blueberry Foods
06.2008 - 09.2012
  • Recruiting and training new team withing brand new factory
  • Leading Lean manufacturing initiatives withing own area to improve process and increase efficiency, example- reducing staff numbers on the line by simplifying banoffee cake decorating method
  • Oversaw day-to-day activities of 20 employees coaching and inspiring the team to achieve targets
  • Assisting with solutions in different areas of the business
  • Organizing and delivering weekly team briefs

Shift Manager

Turek Dairy
06.2006 - 05.2008

Led manufacturing of french type cheeses

  • Control of milk purchases including price and season changes, handling KPI reports
  • In charge of cheese formation,salting,cutting and maturing of the products
  • Tracked 60 employee per shift, recruitment and training
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

Master of Science - Chemical And Process Engineering in Food Industry

University of Warmia And Mazury
Olsztyn, Poland
05.2006

Skills

  • Leadership
  • Project Management
  • Product development
  • Operations Management
  • Performance monitoring
  • Adaptability
  • Communication

Certification

HACCP Level 3

First Aid Level 3

Internal Quality Auditing

H&S at work Level 2

Travels, Parkruns, Charity work

Travelling with Family- last destination- Saudi Arabia in 2023

Keen runner- 37 Parkruns completed

Charity work- actively supporting Rainbows Hospice through various numbers of activities

Languages

Polish
Native language
English
Advanced
C1

Timeline

Operations Manager

Fiona Cairns Ltd
03.2021 - Current

Production Manager

Delifrance
10.2019 - 02.2021

Factory Manager

Blackfriars Bakery
06.2014 - 10.2019

Production Manager

Fiona Cairns Ltd
05.2013 - 06.2014

Production Supervisor

Fiona Cairns Ltd
09.2012 - 04.2013

High Care Team Leader

Blueberry Foods
06.2008 - 09.2012

Shift Manager

Turek Dairy
06.2006 - 05.2008

Master of Science - Chemical And Process Engineering in Food Industry

University of Warmia And Mazury
Iwona Dar