Iwinosa Iyoha

• Working as a team leader at Parkcake Bakery provides valuable experience in leadership, communication, and problem-solving. You develop skills in managing a team, ensuring production targets are met, and maintaining quality standards. It enhances your ability to work under pressure in a fast-paced environment while coordinating with different departments. Additionally, you gain experience in training staff, handling conflicts, and improving efficiency on the production line.

• Working in hospitality and retail provided me with valuable experience in customer service, problem-solving, and multitasking. I learned to effectively communicate with diverse customers, ensuring their needs were met promptly and satisfactorily. This role enhanced my ability to remain calm under pressure, especially during peak times, and taught me the importance of teamwork and collaboration in a fast-paced environment. Additionally, I developed strong organizational skills by managing inventory, handling transactions, and maintaining a clean, welcoming space, all of which contributed to a positive customer experience.

I had the opportunity to attend the Work in Football talk at Old Trafford on 8th December, where industry professionals shared valuable insights into breaking into the sporting industry.

With the sector becoming increasingly competitive, it was inspiring to hear first-hand about the skills, pathways, and mindset needed to pursue a career in sport — from grassroots roles to elite performance environments.

A huge thank you to Work in Football for hosting such an engaging and informative session. I left feeling motivated, better informed, and more confident about my next steps in the sports industry.

• As a warehouse operative, I gained valuable experience in inventory management, order fulfillment, and logistics operations. I developed strong organizational skills by efficiently tracking and managing stock levels, ensuring accurate and timely order processing, and coordinating shipments. My role required meticulous attention to detail to maintain accurate records and avoid errors. Additionally, I honed my ability to operate various warehouse equipment, such as forklifts and pallet jacks, while adhering to safety protocols. Working in a fast-paced environment improved my ability to work under pressure and collaborate effectively with team members to meet tight deadlines and achieve operational goals.

• As a waiter, I gained valuable experience in customer service, communication, and multitasking. Interacting with a diverse range of customers taught me the importance of patience, empathy, and effective problem-solving to ensure a positive dining experience. I developed strong communication skills, both in taking orders accurately and addressing customer concerns promptly. The role also honed my ability to multitask efficiently, balancing multiple tables, coordinating with kitchen staff, and managing time effectively to maintain smooth operations. Additionally, I learned the significance of teamwork and collaboration, working closely with colleagues to provide excellent service and create a welcoming atmosphere for guests.