Iwan N. Fajri
Samarinda,Indonesia
Summary
Results-driven leader skilled in managing multi-faceted projects and achieving quality targets. Coordinates daily operations with a focus on customer satisfaction and timely issue resolution. Implements strategic planning and training initiatives to enhance team effectiveness and service delivery.
Seasoned professional demonstrating strengths in project management and stakeholder engagement. Adapts to changing demands through strategic planning and effective communication. Committed to delivering high-quality results and fostering collaboration across all levels.
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Trustworthy with more than decades of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Responsible , passionate about delivering outstanding quality and service. Offering more than 20 years of experience in industry with history of recognition for performance.
Overview
31
31
years of professional experience
1
1
Certificate
Work History
Ketua Tim Sekretariat
DEAL Pilkada Kukar
Tengarong, Indonesia
01.2024 - 03.2025
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Handled customer concerns and escalated major issues to supervisor.
- Trained and mentored employees to maximise team performance.
- Met schedule using excellent planning and coordination skills.
- Prepared range of written communications, documents and reports.
Site Manager of Detonator Manfacturing Project
Manna Jaya
Muara Badak, Indonesia
09.2021 - 10.2023
- Supervised a team of subcontractors and workers, promoting a culture of safety and productivity on site.
- Developed strong relationships with clients, building trust and facilitating smooth project execution.
- Conducted risk assessments to proactively address potential hazards on construction sites.
- Conducted regular site inspections to identify and rectify potential issues promptly.
- Implemented quality control procedures to uphold high standards of construction and finish.
- Completed projects on time and within allocated budget.
- Inspected sites for compliance with established rules and regulations to avoid accidents or incidents.
- Maintained compliance with health and safety regulations, reducing risk of on-site incidents.
- Ensured daily communication with vendors to monitor project progress.
- Coordinated employee schedules and tasks to match workloads, adjusting team sizes and assignments with changing needs.
- Coordinated with architects, engineers, and clients to guarantee that project specifications were met with precision.
- Assigned tools, materials and equipment, logged assignments and verified returned items and machinery against assignment records to minimise inventory loss or waste.
- Managed construction site operations, overseeing project progress and maintaining schedules to meet deadlines.
- Liaised with suppliers to secure timely delivery of materials, preventing project delays.
- Used company policies to provide effective issue resolution between customers and employees.
- Anticipated construction hurdles and instituted plans to mitigate impacts on delivery schedules.
- Reviewed architectural and engineering drawings to ensure accuracy in construction and adherence to plans.
- Maintained payroll data and attendance records in site management applications for performance tracking and worker compensation.
- Drafted reports indicating project progress, resource usage and worker performance for stakeholder planning and review.
- Resolved conflicts among team members, maintaining a positive and collaborative work environment.
- Interpreted blueprints and plans, relaying information to team of workers.
- Kept project delivery on schedule by establishing benchmarks, assigning budgets and observing progress.
- Consulted clients on planned project activities to obtain feedback, guidance or preferences used to adjust construction plans and schedules.
- Organised and participated in [Timeframe] on-site meetings with clientele and subcontractors.
- Mandated observation of site policies and procedures for safe handling and disposal of dangerous waste and chemicals.
- Facilitated team meetings to discuss project status, address challenges, and strategise solutions.
Project Manager of PKG Flare Installation
Manna Jaya
Gresik, Indonesia
08.2020 - 09.2021
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Coordinated with clients to define project objectives and requirements, ensuring alignment with business goals.
- Cultivated strong relationships with clients, stakeholders, and team members, building a culture of trust and cooperation.
- Presented project proposals and reports to senior management, articulating project value and securing necessary approvals.
- Led training sessions for staff on fire prevention techniques, improving overall safety awareness within organisations.
Project Manager of Retrofit UBS of PKT
Manna Jaya
Bontang, Indonesia
01.2020 - 07.2020
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Coordinated with clients to define project objectives and requirements, ensuring alignment with business goals.
- Presented project proposals and reports to senior management, articulating project value and securing necessary approvals.
- Coordinated activities on large-scale to achieve cost-effectiveness.
Project Manager Jetty of PKT-1
Manna Jaya
Bontang, Indonesia
08.2019 - 12.2019
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Facilitated regular team meetings and stakeholder updates, fostering open communication and collaborative problem-solving.
- Created and performed health and safety awareness training for staff regularly, starting with new workers' induction.
Marketing and Operation Manager
Manna Jaya
Bontang, Indonesia
08.2018 - 08.2019
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Set up business contracts, obtained signatures and processed paperwork.
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Analysed market trends to inform strategic planning, leading to a 12% increase in market share.
- Orchestrated the launch of three major projects, delivering each under budget and ahead of schedule.
Operational Director
Minyak Nabati Indonesia
Medan, Indonesia
08.2017 - 08.2018
- Motivated operational teams to consistently meet productivity and performance KPIs for continual company growth.
- Facilitated weekly team meetings to discuss progress, address challenges, and set objectives, boosting team morale and focus.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Implemented ongoing personal development programmes to enhance capabilities and competence of current staff.
- Managed budgets and financial planning, achieving cost savings without compromising on quality.
- Collaborated with sales and marketing teams to align operational capabilities with customer demands.
Founder & Owner 67 Group
Bengkel AC 67
Samarinda, Indonesia
08.2008 - 08.2017
- Handled customer concerns and escalated major issues to supervisor.
- Determine company vission and mission
- Engaged with customers to better understand needs and deliver excellent service.
Business Support and Training Administrator
Sumalindo Lestari Jaya
Jakarta, Indonesia
08.2007 - 08.2008
- Monitored and adjusted complex schedules to support seamless daily operations.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Delivered training programmes within allocated timeframes.
- Mentored learners to build subject confidence and competence.
- Conducted regular assessments to evaluate trainee progress and identified areas requiring further attention.
- Coordinated with department heads to identify training needs, aligning programmes with strategic goals.
Logistics Manager
Sumalindo Lestari Jaya
Jakarta, Indonesia
08.2006 - 08.2007
- Managed logistics operations, coordinating transportation, warehousing, and inventory control to optimise supply chain efficiency.
- Negotiated rates and contracts with transportation and logistics providers with favourable outcomes.
- Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements.
- Responded to customer enquiries and complaints regarding delivery issues, maintaining high levels of customer satisfaction.
- Recommended optimal transport modes, routes or frequency to reduce delivery times.
- Created and managed budgets for improved cost control.
- Managed supply chain staff hiring, onboarding, training and appraisals.
- Coordinated forwarding transportation with external contractors.
- Scheduled transportation of outgoing goods to meet customer requirements.
- Negotiated contracts with suppliers to establish quality, cost and delivery requirements.
- Identified savings by removing unnecessary steps in logistics process.
- Coordinated with sales and manufacturing departments to ensure timely delivery of products to customers.
- Analysed transportation cost structures, identifying opportunities for consolidation and route optimisation.
- Led a team of 25 logistics personnel, fostering a culture of continuous improvement and professional development.
- Analysed supply chain data to identify trends, forecast demand, and adjust logistics strategies accordingly.
Operations Manager
Sumalindo Lestari Jaya
Jakarta, Indonesia
08.2004 - 08.2006
- Advised senior management on facilities needs and delivered ongoing operational support.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Reviewed and revised operational policies, aligning procedures with best practices and regulatory requirements.
- Led operations team in daily tasks, optimising workflow and increasing efficiency by 20%.
- Facilitated continuous improvement initiatives, encouraging innovation and excellence in operations.
- Managed budgets and financial planning, achieving cost savings without compromising on quality.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Collaborated with sales and marketing teams to align operational capabilities with customer demands.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Conducted risk assessments, mitigating potential issues before they impacted business operations.
- Streamlined logistics and supply chain management, enhancing delivery times and customer satisfaction.
- Fostered strong relationships with key stakeholders, including suppliers and clients, to support business objectives.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Coordinated with suppliers to negotiate contracts, securing better terms and improving profit margins.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Led cross-functional teams in project implementation, delivering on time and within budget.
- Set accurate budgets based on historical data and forecasted trends to keep operations financially sound.
- Monitored market trends to adapt strategies, keeping the company competitive in a dynamic industry.
- Implemented new inventory management system, reducing waste and cutting costs by 15%.
- Attended conventions to represent organisation, gather information and help build new partnerships.
- Implemented sustainable practices, reducing environmental impact and enhancing corporate social responsibility.
Production Manager
Sumalindo Lestari Jaya
Jakarta, Indonesia
08.2000 - 08.2004
- Managed daily operations in production facility, optimising workflow and enhancing efficiency.
- Instituted safety protocols, achieving a record-low number of workplace accidents.
- Implemented quality control procedures, significantly reducing waste and improving product standards.
- Developed and maintained production schedules, ensuring timely delivery of products to clients.
- Coordinated with multiple departments to streamline production processes, reducing downtime and costs.
- Managed budget for production department, effectively controlling expenses to improve financial performance.
- Planned project labour, expenses and timeframes to continuously achieve output and quality targets.
- Controlled operational output by implementing quality procedures throughout production.
- Facilitated communication between upper management and production floor, ensuring alignment with company objectives.
- Led meetings and briefings to inform managers on production updates.
- Supervised a team of 50+ staff, providing training and development to foster a skilled workforce.
- Implemented lean manufacturing principles, resulting in a 20% increase in operational efficiency.
- Developed and implemented production strategies and closely monitored results.
- Planned sophisticated solutions to overcome production challenges.
- Negotiated contracts with vendors, establishing long-term partnerships and cost savings.
Assistant Production Manager
Sumalindo Lestari Jaya
Jakarta, Indonesia
08.1999 - 08.2000
- Managed daily operations in production facility, optimising workflow and enhancing efficiency.
- Trained new employees on production protocols, fostering a culture of safety and efficiency in the workplace.
- Coordinated with multiple departments to streamline production processes, reducing downtime and costs.
- Analysed production data, providing reports to senior management on performance metrics and areas for improvement.
- Deputised for production Manager during absence, managing control of all production operations.
- Organised delivery routes, operational planning and cost control for effective resource planning.
- Supervised a team of 50+ staff, providing training and development to foster a skilled workforce.
- Led quality control checks, maintaining high standards of production to meet client specifications.
- Managed compliance with health and safety regulations, prioritising the wellbeing of staff and adherence to legal standards.
- Collaborated with procurement to secure high-quality materials, negotiating favourable terms to control costs.
Production Supervisor in Wood Industriess
Sumalindo Lestai Jaya
Jakarta, Indonesia
08.1997 - 08.1999
- Supervised daily production activities, monitored employee performance, and addressed inefficiencies to optimise workflow.
- Planned and communicated daily manufacturing tasks and targets.
- Reported on production equipment on a daily basis, including parts produced, downtime minutes and any quality concerns.
- Checked work throughout production phases for good quality control.
- Coordinated with other departments to facilitate smooth operation, minimising downtime and maximising productivity.
- Planned and delegated work to meet project or production goals.
- Trained employees on safe equipment operation and monitored workplace environment to maintain health and safety standards.
- Worked effectively as part of wider team and with minimal supervision, consistently exceeding targets.
- Implemented operational standards for high-quality manufacturing output.
- Implemented strict quality control measures, conducted regular inspections, and provided feedback to maintain high standards of production.
- Maintained workplace safety by observing occupational and environmental health requirements.
- Collaborated with HR to manage staffing issues, including recruitment, appraisals, and disciplinary actions.
- Monitored worker behaviours and enforced standards for consistent safety protections.
Project Engineer
A Joint Venture Astra Int. with Siam Cement Group
Bangkok, Thailand
07.1995 - 08.1997
- Prepared project estimates, budget and schedules to assist in project evaluation.
- Collaborated with project manager and superintendent to identify critical long-lead items and develop project procurement schedules.
- Archived all project documentation in adherence to document storage procedures.
- Delivered detailed progress reports to senior management and stakeholders, ensuring transparency and facilitating informed decision-making.
- Prepared and managed project budgets, providing accurate forecasting and cost control to prevent overruns.
- Organised, managed and tracked entire submittal review process to facilitate timely review and approval.
- Analysed project specifications and requirements to develop comprehensive risk management strategies, mitigating potential issues before they arose.
- Managed procurement processes, including vendor selection and contract negotiation, securing high-quality materials and services at competitive prices.
- Oversaw health and safety compliance on all projects, significantly reducing incidents and promoting a culture of safety.
- Studied manufacturing from engineering viewpoint to identify problems and potential improvements.
- Liaised with operations manager to facilitate coordination and execution of project work to minimise operational impact.
- Undertook engineering system quality assessments to confirm specifications to best practice requirements.
- Led cross-functional teams in the planning, design, and execution of major infrastructure projects, achieving milestones within budget and schedule constraints.
Field Engineer
Schlumberger
Singapore, Singapore
04.1994 - 06.1995
- Provided exceptional technical support to clients, enhancing company reputation and client retention.
- Provided excellent customer service to end-users by communicating progress and solutions regularly.
- Worked flexible schedule and on-call rotas, responding to client callouts 24/7.
- Implemented health and safety guidelines rigorously to maintain a safe working environment.
- Developed and maintained strong relationships with suppliers to secure timely delivery of parts.
Education
Bachelor of Science - Mechanical Engineering
Gadjah Mada University
Yogjakarta01-1994
Skills
- Project management
- Risk assessment
- Quality control
- Stakeholder engagement
Languages
English
Proficient
C2
Certification
- [Area of certification] certified
- Chartered [Area of certification]
- [Area of study] certified
- Level [Number] [Area of certification]
Timeline
Ketua Tim Sekretariat
DEAL Pilkada Kukar
01.2024 - 03.2025
Site Manager of Detonator Manfacturing Project
Manna Jaya
09.2021 - 10.2023
Project Manager of PKG Flare Installation
Manna Jaya
08.2020 - 09.2021
Project Manager of Retrofit UBS of PKT
Manna Jaya
01.2020 - 07.2020
Project Manager Jetty of PKT-1
Manna Jaya
08.2019 - 12.2019
Marketing and Operation Manager
Manna Jaya
08.2018 - 08.2019
Operational Director
Minyak Nabati Indonesia
08.2017 - 08.2018
Founder & Owner 67 Group
Bengkel AC 67
08.2008 - 08.2017
Business Support and Training Administrator
Sumalindo Lestari Jaya
08.2007 - 08.2008
Logistics Manager
Sumalindo Lestari Jaya
08.2006 - 08.2007
Operations Manager
Sumalindo Lestari Jaya
08.2004 - 08.2006
Production Manager
Sumalindo Lestari Jaya
08.2000 - 08.2004
Assistant Production Manager
Sumalindo Lestari Jaya
08.1999 - 08.2000
Production Supervisor in Wood Industriess
Sumalindo Lestai Jaya
08.1997 - 08.1999
Project Engineer
A Joint Venture Astra Int. with Siam Cement Group
07.1995 - 08.1997
Field Engineer
Schlumberger
04.1994 - 06.1995
Bachelor of Science - Mechanical Engineering
Gadjah Mada University