Ivy Ford
Fordingbridge
Summary
Brings strong communication, teamwork and a steady work ethic to customer-facing roles. Adapts quickly to new tasks, follows instructions carefully and contributes to a productive team environment. Supports good service outcomes through reliability, respect and attention to detail.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Crew Member
McDonald's
Tricketts cross
06.2026 - 10.2026
- Delivered fast, accurate service ensuring positive customer experiences and repeat visits.
- Served meals and beverages to guests promptly, ensuring a satisfying dining experience.
- Prepared coffee, tea and soft drinks for counter and drive-thru customers.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Coordinated with kitchen staff to manage order times and address special requests, enhancing overall guest satisfaction.
- Ensured guest safety by accommodating food allergies or intolerances during meal service.
- Worked within a variety of kitchen stations, including food prep, cooking and dishwashing.
- Maintained sanitised food preparation areas, contributing to high hygiene standards and guest safety.
- Placed food items carefully into fryer baskets while adhering to safety protocols to reduce accident risk.
- Followed exact recipes for preparing consistent signature dishes meeting customer expectations.
- Maintained a smart and tidy appearance by complying with corporate dress code.
Cleaner
Otium services
Ringwood
01.2026 - 06.2026
- Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.
- Followed sanitisation, health and hygiene regulations.
- Upheld health and safety standards when handling and using chemicals.
- Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
- Discarded waste and sorted into correct disposal systems, keeping in line with company policy.
Waitress
Thai Kitchen
Fordingbridge
10.2023 - 04.2026
- Enhanced customer experience by serving each guest with sincerity, positivity, and enthusiasm.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Resolved customer complaints with empathy, providing solutions to ensure positive dining experiences.
- Maintained a tidy dining area by promptly clearing and resetting tables for new guests.
Education
GCSEs -
Queen elizabeths school
Welborne, NFK01-2024
Skills
- Food safety
- Sanitation standards
- Allergy handling
- Recipe adherence
- Order accuracy
- Drive-thru operations
- Point of sale operation
- Cash management
- Accuracy under pressure
- Multitasking efficiency
- Team collaboration
- Collaborative team member
- Effective communication
- Guest communication
- Complaint resolution
- Customer service
- Health and Safety regulations
Certification
- Level 2 Food hygiene and safety certificate
Timeline
Crew Member
McDonald's
06.2026 - 10.2026
Cleaner
Otium services
01.2026 - 06.2026
Waitress
Thai Kitchen
10.2023 - 04.2026
GCSEs -
Queen elizabeths school