Ivy Fisher
Summary
Personable and dedicated with knack for providing outstanding customer service and creating welcoming atmosphere. Possesses solid understanding of food safety standards and effective communication skills.
Personable and organized professional with natural aptitude for streamlining administrative processes and enhancing workplace efficiency. Possesses understanding of office management principles and proficiency in using office software to maintain records and schedule appointments.
Overview
1
1
year of professional experience
Work History
Counter Service
Cheran's Bakery
09.2024 - Current
- Collaborated with team members for effective communication and smooth workflow during shift operations.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Administrator
London Fire Solutions
06.2024 - 09.2024
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Oversaw database to maintain updated records and accuracy.
- Wrote and sent over 100 letters to customers each day
Counter Service
Caucher Fish Bar
09.2023 - 05.2024
- Maximized service efficiencies and matters of counter service.
- Serviced and enforced statutory notices relating to antisocial behavior and statutory nuisance.
- Coached 4 new team members in customer service, preparation of food, answering phone calls and cash handling.
- Maintained accurate records to track cash handling activities.
- Helped kitchen run smoothly, serving food and cleaning spaces.
- Maintained friendly and professional customer interactions at all times.
Education
Early Years Practitioner - Level 3
Canterbury College
Canterbury06-2026
GCSE
Fulston Manor School
Sittingbourne, United Kingdom07-2024
Skills
- Till and cash handling
- Food serving
- Anti-bacterial deep cleaning
- Customer Service
- Confident communicator
- Communication skills
- Data Entry
- Multitasking
- Problem-solving abilities
- Cleanliness standards
Additional Information
I'm currently studying at Canterbury college, however I am looking to enroll on a 5 day a week full time job and leave college. I also have a part time weekend job at a local bakery, working only saturdays and sundays.
Timeline
Counter Service
Cheran's Bakery
09.2024 - Current
Administrator
London Fire Solutions
06.2024 - 09.2024
Counter Service
Caucher Fish Bar
09.2023 - 05.2024
Early Years Practitioner - Level 3
Canterbury College
GCSE
Fulston Manor School
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