IVO DEBEFFI
LONDON
Summary
I am an enthusiastic and self motivated professional with extensive experience of over twenty years in customer service in luxury residential buildings. I thrive in a fast-changing environment and am dedicated to continuous improvement. Seeking an opportunity to start a career in the IT industry.
Overview
11
11
years of professional experience
Work History
Head Concierge
URANG group Ltd
10.2021 - Current
- Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area, operation and testing of fire alarm system, monitoring of security system.
Porter
Malvern Court Residents Association Limited
12.2020 - Current
- Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area.
Porter
Claibon Ltd
12.2019 - 10.2021
- Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area.
Telecommunication Installation Engineer
Comex2000 Ltd
London
03.2019 - 11.2019
- Installation of Broadband and CATV services in residential premises
- Deliver professional and concise customer education
- Self-audit all work and ensure it meets all applicable technical and operational quality standards.
Door Person
Rendall & Rittner Ltd
07.2017 - 03.2019
- Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area.
Porter
Claibon Ltd
04.2017 - 07.2017
- Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area.
Restaurant Manager
Self employed
Omegna
11.2013 - 02.2017
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Purchased adequate quantities of food, beverages, equipment and supplies.
Education
Information Technology
CompTIA A+
Introduction to Oracle SQL - Introduction To Oracle SQL
City University London
2010
Access to computing -
City And Islington College
2002
Skills
- TECHNICAL SKILLS
- Installation and setup of VirtualBox, Windows Server 16
- Added 2 Windows 10 client machines to Windows Server 2016
- Installation of Microsoft Active Directory
- Addition of RSAT tools to a Windows 10 client
- Installation of Linux UBUNTU Server and Rocky Linux server
- Knowledge of Linux terminal
- Good knowledge of Microsoft Office, OpenOffice and LibreOffice packages
- Knowledge CMD network commands
- Desktop operating system knowledge: Windows, Linux and MacOS
- Printers set-up and configuration
- General Laptop and PC maintenance
SOFT SKILLS
- Customer service
- Good communication skills
- Organizational skills
- Conflict resolution skills
- Successful relate with UHNW residents
Additional Information
- UK Driving License (full, clean).
Languages
Italian
Native language
English
Proficient
C2
Timeline
Head Concierge
URANG group Ltd
10.2021 - Current
Porter
Malvern Court Residents Association Limited
12.2020 - Current
Porter
Claibon Ltd
12.2019 - 10.2021
Telecommunication Installation Engineer
Comex2000 Ltd
03.2019 - 11.2019
Door Person
Rendall & Rittner Ltd
07.2017 - 03.2019
Porter
Claibon Ltd
04.2017 - 07.2017
Restaurant Manager
Self employed
11.2013 - 02.2017
Information Technology
CompTIA A+
Introduction to Oracle SQL - Introduction To Oracle SQL
City University London
Access to computing -
City And Islington College