Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

IVO DEBEFFI

LONDON

Summary

I am an enthusiastic and self motivated professional with extensive experience of over twenty years in customer service in luxury residential buildings. I thrive in a fast-changing environment and am dedicated to continuous improvement. Seeking an opportunity to start a career in the IT industry.

Overview

11
11
years of professional experience

Work History

Head Concierge

URANG group Ltd
10.2021 - Current
  • Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area, operation and testing of fire alarm system, monitoring of security system.

Porter

Malvern Court Residents Association Limited
12.2020 - Current
  • Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area.

Porter

Claibon Ltd
12.2019 - 10.2021
  • Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area.

Telecommunication Installation Engineer

Comex2000 Ltd
London
03.2019 - 11.2019
  • Installation of Broadband and CATV services in residential premises
  • Deliver professional and concise customer education
  • Self-audit all work and ensure it meets all applicable technical and operational quality standards.

Door Person

Rendall & Rittner Ltd
07.2017 - 03.2019
  • Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area.

Porter

Claibon Ltd
04.2017 - 07.2017
  • Supervise the main entrance, handling and managing keys, monitoring the access to the main building, parcel distribution to residents, answering phone calls, patrols of the residence area.

Restaurant Manager

Self employed
Omegna
11.2013 - 02.2017
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Carefully interviewed, selected, trained and supervised staff.
  • Purchased adequate quantities of food, beverages, equipment and supplies.

Education

Information Technology

CompTIA A+

Introduction to Oracle SQL - Introduction To Oracle SQL

City University London
2010

Access to computing -

City And Islington College
2002

Skills

  • TECHNICAL SKILLS
  • Installation and setup of VirtualBox, Windows Server 16
  • Added 2 Windows 10 client machines to Windows Server 2016
  • Installation of Microsoft Active Directory
  • Addition of RSAT tools to a Windows 10 client
  • Installation of Linux UBUNTU Server and Rocky Linux server
  • Knowledge of Linux terminal
  • Good knowledge of Microsoft Office, OpenOffice and LibreOffice packages
  • Knowledge CMD network commands
  • Desktop operating system knowledge: Windows, Linux and MacOS
  • Printers set-up and configuration
  • General Laptop and PC maintenance

SOFT SKILLS

  • Customer service
  • Good communication skills
  • Organizational skills
  • Conflict resolution skills
  • Successful relate with UHNW residents

Additional Information

  • UK Driving License (full, clean).

Languages

Italian
Native language
English
Proficient
C2

Timeline

Head Concierge

URANG group Ltd
10.2021 - Current

Porter

Malvern Court Residents Association Limited
12.2020 - Current

Porter

Claibon Ltd
12.2019 - 10.2021

Telecommunication Installation Engineer

Comex2000 Ltd
03.2019 - 11.2019

Door Person

Rendall & Rittner Ltd
07.2017 - 03.2019

Porter

Claibon Ltd
04.2017 - 07.2017

Restaurant Manager

Self employed
11.2013 - 02.2017

Information Technology

CompTIA A+

Introduction to Oracle SQL - Introduction To Oracle SQL

City University London

Access to computing -

City And Islington College
IVO DEBEFFI