Iveta Robeová
Washington,Sunderland
Summary
Driven Area Manager with experience ensuring ongoing improvement of customer service standards within assigned territory.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
Area manager
Amazon
Newcastle upon Tyne
2015.08 - 2024.02
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Warehouse worker
hospital
Chomutov
2012.01 - 2015.07
- Provided flexible working patterns to meet evolving warehouse scheduling needs.
- Maintained high levels of cleanliness in working areas, meeting compliance standards for health, safety and hygiene regulations.
- Picked and despatched high-volume orders accurately.
- Coordinated freight movements by maintaining constant communication through radio communication.
Education
Diploma of Higher Education - General
2005.09 - 2009.06
Skills
- Agile project management
- Brainstorming and planning
- Staff development
- Project scheduling
- Coaching leadership
- Customer service
- Employee management
- Change management
- Team building
- Problem-solving
Timeline
Area manager - Amazon
2015.08 - 2024.02
Warehouse worker - hospital
2012.01 - 2015.07
Grammar school - Diploma of Higher Education, General
2005.09 - 2009.06