Ivelena Popova
London,United Kingdom
Summary
Enthusiastic [Job Title] with [Number] years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares [Type] knowledge to achieve results.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work history
House keeping and property manager
Club Living
London, United Kingdom
2014.07 - 2016.06
- Carried out property inspections for maintaining a high standard of cleanliness and repair.
- Increased tenant satisfaction by addressing and resolving complaints promptly.
- Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
Receptionist at Spa centre
Hotel Millennium
St. Vlas, Bulgaria
2013.05 - 2013.09
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Handled appointment scheduling to ensure smooth daily operations.
- Kept reception area clean and organised to uphold professional office reputation.
Secretary assistant
Mplast
Plovdiv, Bulgaria
2007.11 - 2008.05
- Handled telephone calls professionally, directing them appropriately for resolution of enquiries swiftly .
- Collaborated with other departments effectively for timely completion of projects.
- Resolved client queries efficiently, improving client satisfaction levels.
Education
Bachelor of Business Administration -
European College of Economics and Management
Plovdiv, Bulgaria 2004.09 - 2009.07
Master of Business Administration -
University of PLovdiv "Paisii Hilendarski"
Plovdiv, Bulgaria 2009.09 - 2011.07
Skills
- Results oriented approach
- Invoice processing
- Financial record-keeping
- Calendar management
- Document formatting
- Diary management
Timeline
House keeping and property manager
Club Living
2014.07 - 2016.06
Receptionist at Spa centre
Hotel Millennium
2013.05 - 2013.09
Master of Business Administration -
University of PLovdiv "Paisii Hilendarski"
2009.09 - 2011.07
Secretary assistant
Mplast
2007.11 - 2008.05
Bachelor of Business Administration -
European College of Economics and Management
2004.09 - 2009.07