Ivars Cernauskis
Washington
Summary
I am a friendly person and I'm able to work in a group as well as independently. I feel I have the right attitude and skills to make me a credit to any employer. I am self-starting and able to work using my own initiative, being organised and reliable. I work to high personal standards and aim to exceed expectations; I have excellent communication skills and a friendly attitude towards work mates. My objective is to excel in responsibilities and use initiatives to meet the highest standard; I am always striving to go the extra mile in order to achieve set goals to for the development and growth of the business. I am experienced in security industry, professional with strong leadership and relationship-building skills.
Overview
1
1
Certification
5
5
years of professional experience
Work history
Revenue Officer
Northern
Newcastle, Tyne & Wear
2024.09 - 2026.07
- Prioritised customer and colleague safety during daily operations across all activities.
- Prepare revenue protection activity reports with accurate, timely documented information.
- Manage secure handling and processing of cash transactions for compliance requirements.
- Monitor on-train environment during ticket inspections to validate and issue tickets appropriately.
- Provide excellent customer service through prompt, courteous, accurate customer assistance.
- Worked closely with conductor to define revenue-protection and service collection methods.
Revenue Protection Officer
c2c (Trenitalia c2c Ltd)
London
2023.09 - 2024.09
- Minimise revenue loss by mitigating fraud and preventing ticketless travel incidents.
- Proactively perform revenue protection checks on trains and at stations.
- Maintain consistent, high-quality customer service through responsive, courteous interactions.
- Adhere to railway byelaws across railway employees and passengers consistently.
- Acted as authorised collector under Railway Penalty Fares Regulations 1994.
- Work within pace regulations while handling passenger interactions and movements.
- Carry out administration tasks and report writing as assigned by direction.
Patrol Officer
Parkguard
London
2022.10 - 2023.09
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Attended emergency situations, employing years of experience to secure optimal resolutions in line with force regulations.
- Produced comprehensive crime reports with meticulous attention to detail.
- Patrolled residential areas for optimised community safety.
- Demonstrated crowd control, site patrolling and access management at large-scale community events.
- Enforced laws with authority to maintain good public order.
Railway Enforcement Safeguarding Officer
Amulet Security
London, Essex
2021.08 - 2022.09
- Identify and check abandoned items after hot work, following protocol steps.
- Protect and support C2C revenue through ongoing customer and pricing assistance.
- Enforce railway bylaws consistently through monitoring compliance across stations and services.
- Enhanced station and railway staff safety via proactive risk identification and mitigation.
- Manage access control for restricted areas, verifying authorization and entry permissions.
- Conduct fast, controlled evacuations using clear procedures and coordinated team movement.
- Remain vigilant for suspicious activity across premises locations and surroundings.
- Maintain safety priorities through continuous monitoring of own actions and team activities.
Education
GCSE -
Loxford School
London, EssexDegree - Business Management
University Of Suffolk
LondonSkills
- Process implementation
- Team leadership
- Self-motivated
- Project management
- Risk management processes
- Strong negotiator
- Client assessment and analysis
- Data management
- Extremely organised
- Conflict resolution
- Observant
- Staff development
- Report analysis
- Ethical integrity
- Use of revenue systems
- Computer proficient
Accomplishments
Project Management
Certification
- Strategic Emergency and Crisis Management
- Rigid Handcuff Training
- SIA Door Supervisor License
- Awareness of Health and Safety at Work
- Understanding Domestic Abuse Training
- Child and Adult Sexual Exploitation
- Child Criminal Exploitation, Gangs, and County Lines
- Confidently in the Work Place
- Effective Anti-Social Behaviour - Enforcement
- Equality, Diversity and Inclusion for Employees
- Fire Safety Training
- Level 1 Safeguarding Everyone
- Mental Health Awareness
- Modern Slavery and Trafficking
- Personal Safety and Lone Workers
- The Essentials of GDPR
- PTS and DZEP Qualifications
Hobbies & Interests
Russian - Native
Latvian - Native
Lithuanian - Native
Hobbies & Interests
I have had a strong interest in PC building and technology since my school days. From a young age, I enjoyed learning about computer hardware and software, and over the years this has developed into a long-term hobby. I enjoy researching, building, upgrading and maintaining custom PCs, including installing and configuring new hardware such as CPUs, GPUs and DDR memory. I regularly reinstall and optimise operating systems, update BIOS, firmware and drivers, troubleshoot hardware and software issues, and keep systems running efficiently. I enjoy keeping up to date with the latest technology and continuously improving my knowledge. I also enjoy PC gaming, which allows me to explore the latest hardware and software advancements while making the most of the systems I build.
Timeline
Revenue Officer
Northern
2024.09 - 2026.07
Revenue Protection Officer
c2c (Trenitalia c2c Ltd)
2023.09 - 2024.09
Patrol Officer
Parkguard
2022.10 - 2023.09
Railway Enforcement Safeguarding Officer
Amulet Security
2021.08 - 2022.09
Degree - Business Management
University Of Suffolk
GCSE -
Loxford School