Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ivanka Pencheva

Tarleton,Lancashire

Summary

Seasoned Line Leader with knack for streamlining operations and enhancing team productivity. Known for fostering collaborative environment that boosts morale and ensures timely completion of tasks. Successfully implemented new processes that improved workflow and reduced downtime, leading to higher output and quality standards. Experienced professional with focus on team leadership and operational efficiency. Known for driving productivity and fostering collaborative work environment. Utilises strong problem-solving skills and strategic planning to achieve company goals.

Overview

15
15
years of professional experience
10
10
years of post-secondary education

Work History

Line leader

Lovania nurseries
Tarleton, Lancashire
06.2020 - Current
  • Achieved high quality production with meticulous attention to detail.
  • Led team briefings to foster a collaborative work atmosphere.
  • Ensured safety protocols, minimising workplace accidents.
  • Motivated team members, resulting in improved performance levels.
  • Conducted regular equipment checks to ensure safe working conditions.
  • Facilitated training sessions, improving staff competences and abilities.
  • Liaised with other department heads, ensuring smooth interdepartmental interactions.
  • Supervised daily operations on the assembly line, ensuring on-time delivery of products.

Cafe owner

Noir Cafe Bar
Zakynthos, Zakynthos / Greece
02.2010 - 03.2016
  • Improved customer satisfaction by ensuring prompt and high-quality service.
  • Developed cafe menu for increased variety and customer engagement.
  • Ensured cleanliness and hygiene with regular inspections and maintenance.
  • Handled cash transactions to maintain accurate financial records.
  • Managed staff rota, ensured smooth operations during peak hours.
  • Maintained inventory for uninterrupted supply of ingredients and food items.
  • Enhanced cafe ambiance by regularly updating decor and layout.
  • Collaborated with local artists for live music events, increased footfall on weekends.
  • Resolved customer complaints, enhanced overall customer experience at the cafe.
  • Encouraged feedback from customers, led to improvements in service offerings.
  • Capitalised on social media platforms to recruit key influencers and increase market awareness.
  • Remedied employee and customer conflicts using excellent decision-making and problem-solving abilities.

Education

GCSEs - General

Raicho Karolev
Bulgaria / Gabrovo
09.1979 - 06.1989

Skills

  • Inventory management
  • Personnel supervision
  • Team coordination
  • Tolerance to high-stress environment
  • Adaptability in changing circumstances
  • Trustworthy and reliable
  • Reliable and honest
  • Dedicated and reliable

Languages

English
Upper intermediate
Greek
Fluent
Bulgarian
Native
Russian
Fluent

Affiliations

  • Knitting
  • Reading

Timeline

Line leader

Lovania nurseries
06.2020 - Current

Cafe owner

Noir Cafe Bar
02.2010 - 03.2016

GCSEs - General

Raicho Karolev
09.1979 - 06.1989

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Ivanka Pencheva