Accomplished events and customer service professional with extensive experience in event management, operations, and team leadership across various settings. I have gained experience in multiple fields, which has enhanced my adaptability. Throughout my career, developed a strong ability to plan, coordinate, and deliver exceptional events, ranging from intimate gatherings to large, more complex functions. My work is driven by a commitment to quality, attention to detail, and the ability to adapt quickly to changing circumstances and dynamic environments, ensuring that every event runs smoothly. Excel at building strong relationships with clients, colleagues, and suppliers, working collaboratively to meet objectives and trying to exceed expectations. My background includes experience in contract negotiations, process improvement, and data reporting to support informed business decisions. I take pride in leading and supporting teams, introducing efficient systems that enhance operations, reduce costs, and create positive working environments. In addition to my practical experience, I completed a degree in Business Management and a Level 5 Diploma in Education and Training. I am committed to ongoing professional development and am always eager to take on new challenges. My approach is proactive, solution-focused, and centered on delivering outstanding experiences that align with the company ethos.