Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ivan Seul

Ivan Seul

Anstey,Leicester

Summary

Accomplished professional with expertise in hotel and hospitality operations, specialising in budgeting and financial control, team leadership, and staff development. Proven track record in driving revenue growth through strategic sales and marketing execution while ensuring customer service excellence. Adept at KPI reporting, health and safety compliance, event planning, and cost reduction strategies to enhance operational efficiency. Career goal includes leveraging IT proficiency to optimise operations management within the hospitality industry.

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work History

General Manager

Homes for Students
Leicester
01.2025 - 05.2025
  • Oversee daily operations across multiple student accommodation sites, delivering exceptional service and fostering a safe, inclusive environment.
  • Elevated the property’s ranking on StudentCrowd from #19 to #2 in Leicester, reflecting significant improvements in student satisfaction.
  • Boosted Google review ratings by 22.5%, driven by a focus on service excellence, communication, and proactive issue resolution.
  • Implement and manage daily, weekly, and monthly KPI reporting to monitor performance across occupancy, maintenance, budgeting, and customer service.
  • Lead a multidisciplinary team and coordinate cross-departmental efforts to improve operational efficiency and resident engagement.
  • Develop marketing initiatives, manage budgets, and maintain full compliance with health, safety, and safeguarding regulations
  • Delivered results under pressure to meet tight deadlines.
  • Successfully negotiated contracts with suppliers to reduce costs.

General Manager

Cafe Bruxelles & Apres Lounge Nightclubs
Leicester
05.2020 - 12.2024
  • Directed operations for two high-volume venues with seasonal staff of up to 50, including security personnel.
  • Reduced operating costs: £16,000 saved in security, £9,000 from waste services, 36% on utilities, and 60% in staffing.
  • Delivered and executed a new sales and marketing strategy that significantly increased customer engagement.
  • Organised and hosted events such as live music nights, weddings, and seasonal parties to drive revenue.
  • Conducted regular site inspections and audits to maintain compliance with health and safety regulations.

General Manager

Ramada Hotel
Loughborough
09.2019 - 03.2020
  • Boosted occupancy rates from 35% to 90–100% within a year through pricing strategies and improved service.
  • Managed recruitment, training, and performance of staff to align with brand standards.
  • Streamlined financial processes and improved operational reporting across departments.

General Manager

Hotel Maiyango
Leicester
04.2015 - 09.2019
  • Increased room occupancy from 55% to 80% and revenue by 20% through strategic promotions.
  • Led a full range of hotel operations, including front desk, housekeeping, events, and F&B.
  • Developed and executed direct-to-consumer sales campaigns and loyalty incentives.

Assistant Manager

Queen Adelaide
London
07.2014 - 05.2015
  • Company Overview: Young’s Geronimo Inns
  • Supervised bar and dining operations while maintaining staff rotas, banking, and inventory.
  • Facilitated weekly team meetings and ongoing training programs.
  • Hosted and coordinated live events, private functions, and holiday parties.
  • Young’s Geronimo Inns

Bar Supervisor

The Fellow
London
02.2012 - 07.2014
  • Company Overview: Young’s Geronimo Inns
  • Managed stock, staff rotas, line cleaning, and venue setup for events.
  • Played a key role in improving operational standards and customer service.
  • Young’s Geronimo Inns

Bar Supervisor

The Intrepid Fox
London
12.2008 - 01.2013
  • Company Overview: Vixen LTD
  • Responsible for team supervision, stock control, cashing up, and compliance.
  • Enhanced team communication and ensured adherence to health and safety practices.
  • Vixen LTD

Bar Manager

Dedeman Hotel
01.2001 - 01.2007
  • Company Overview: Ankara, Turkey
  • Managed full bar operations, including team leadership, inventory, and daily banking.
  • Trained new employees and coordinated staff scheduling and development.
  • Ankara, Turkey

Education

P&L Management Certificate - undefined

Online

Business and Hotel Management Degree -

Ankara University
01.1998 - 1 2000

First Aid Certificates - undefined

High Speed Training
01.2017 - 1 2023

IHotel Software Training - undefined

London

IOSH Managing Safely Course - undefined

3B Training
01.2021 - 1 2023

British Sign Language - undefined

Open University
09.2021 - 05.2025

Skills

  • Hotel & Hospitality Operations
  • Budgeting & Financial Control (P&L)
  • Team Leadership & Staff Development
  • Revenue Growth Strategies
  • Customer Service Excellence
  • Sales & Marketing Execution
  • KPI reporting to monitor
  • Health & Safety Compliance
  • Event Planning & Management
  • Cost Reduction & Efficiency
  • IT Proficiency
  • Operations management

Languages

English
Fluent
Turkish
Fluent
Arabic
Upper intermediate
German
Elementary
Chinese (Mandarin)
Elementary

Timeline

General Manager

Homes for Students
01.2025 - 05.2025

British Sign Language - undefined

Open University
09.2021 - 05.2025

IOSH Managing Safely Course - undefined

3B Training
01.2021 - 1 2023

General Manager

Cafe Bruxelles & Apres Lounge Nightclubs
05.2020 - 12.2024

General Manager

Ramada Hotel
09.2019 - 03.2020

First Aid Certificates - undefined

High Speed Training
01.2017 - 1 2023

General Manager

Hotel Maiyango
04.2015 - 09.2019

Assistant Manager

Queen Adelaide
07.2014 - 05.2015

Bar Supervisor

The Fellow
02.2012 - 07.2014

Bar Supervisor

The Intrepid Fox
12.2008 - 01.2013

Bar Manager

Dedeman Hotel
01.2001 - 01.2007

Business and Hotel Management Degree -

Ankara University
01.1998 - 1 2000

P&L Management Certificate - undefined

Online

IHotel Software Training - undefined

London

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Ivan Seul