Summary
Overview
Work history
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
GeneralManager
IVAN SEUL

IVAN SEUL

Leicester

Summary

Personal Profile A results-oriented and passionate Hotel General Manager with over 8 years of expertise in the hospitality industry. Known for my exceptional leadership, strategic thinking, and commitment to delivering unparalleled guest experiences. My drive for excellence, combined with a hands-on approach, has consistently led to increased operational efficiency, revenue growth, and elevated guest satisfaction scores. High-energy Manager successful in building and motivating dynamic teams. Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Overview

23
23
years of professional experience
4
4
years of post-secondary education

Work history

General manager

Cafe Bruxelles Ltd And Apres Lounge Ltd
Leicester, Leicestershire
05.2020 - Current
  • Set policies and processes outlining expectations on employee behavior at every level . usually winter i manage 34 staff member staff and summer time 25 Staff member also 16 security staff
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • · Work with the HR team to ensure all internal health and safety policies are regularly risk assessed and maintained for 2 site
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Mentoring and training new employees recruited· Implement a new
  • sales and marketing strategy
  • Setting up tills each day, cashing up and banking
  • Monitoring profitability to ensure sales targets are met or exceeded
  • Manage the day to day operations
  • Ensure that building maintenance and repairs and services are completed efficiently, on time and according to the budget
  • Manage security building including agreeing contracts with the security company For big events
  • Work with the HR team to ensure all internal health and safety policies are regularly risk assessed and maintained
  • Perform regular site inspection Twice a week
  • identified a significant cost saving of £16.000 from security , £9.000 From waste company, %12 from stock supplier , 36% From electric bill for each venue

General Manager

Hotel Ramada Loughborough
Loughborough, Leicestershire
09.2019 - 03.2020
  • Implement a new sales and marketing strategy
  • Increased average room occupancy from 35% to 60% - 100% in 12 months through flexible pricing initiatives
  • Turn around the hotel's low room occupancy rate
  • Weekly employee Rota to ensure all areas of work covered at all times
  • Setting up tills each day, cashing up and banking
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Tracked KPIs to drive profitability and target delivery.
  • Implemented effective customer service procedures to encourage positive feedback.
  • Generated business, cost and employee reports to management.
  • Monitoring profitability to ensure sales targets are met or exceeded
  • Ensuring regular maintenance of the premises, including cleaning and repairs to meet Health & Safety requirements
  • Mentoring and training new employees recruited
  • Organized and arranged events e.g., live music, Birthday Party ,Wedding anniversary, Christmas party

General Manager

Hotel Maiyango Leicester,
Leicester
04.2015 - 09.2019
  • Manage the day to day operations
  • Ensure that building maintenance and repairs and services are completed efficiently, on time and according to the budget
  • Manage security building including agreeing contracts with the security company For big events
  • Work with the HR team to ensure all internal health and safety policies are regularly risk assessed and maintained
  • Increased average room occupancy from 55% to 80% in 12 months through flexible pricing initiatives
  • Increased revenue by 20% and return custom by 12%
  • Implement a new sales and marketing strategy ( Sale Direct to Costumer )
  • Turn around the hotel's low room occupancy rate
  • Weekly employee Rota to ensure all areas of work covered at all times
  • Setting up tills each day, cashing up and Weekly banking
  • Stock taking and ordering of good to ensure smooth running of the business Including H.K weekly and Monthly stocky take and order
  • Monitoring profitability to ensure sales targets are met or exceeded
  • Terminated ineffective employees and hired replacements
  • Mentoring and training new employees recruited
  • Tracked KPIs to drive profitability and target delivery.
  • Organized and arranged events e.g., live music, Birthday Party ,Wedding anniversary, Christmas party
  • Set policies and processes outlining expectations on employee behavior at every level.

Assistant Manager

Queen Adelaide London, Young's Geronimo Inns
07.2014 - 05.2015
  • Weekly employee Rota to ensure all areas of work covered at all times
  • Setting up tills each day, cashing up and banking
  • Stock taking and ordering of good to ensure smooth running of the business
  • Ensuring that kitchen area ran smoothly, ironing out any issues
  • Organized weekly/monthly staff and managers meeting to discuss any issues that required attention
  • Interacting with customers including serving food and drink ensuring that high standard
  • Organized and arranged events e.g., live music and quiz nights ., live music, Birthday Party
  • Researching and recruiting talent for events organized
  • Monitoring profitability to ensure sales targets are met or exceeded
  • Ensuring regular maintenance of the premises, including cleaning and repairs to meet Health & Safety requirements
  • Mentoring and training new employees recruited
  • Weekly taking: £28000-£35000 WET: %45 DRY: %55

Bar Supervisor

The Fellow, Young's Geronimo Inns
London
02.2012 - 07.2014
  • Supervising both the cocktail bar and the main bar
  • Managing all bartenders and cocktail serving teams on assigned shifts
  • Managing and implementing all stock taking and ordering
  • Organized and arranged events e.g., live music, Christmas party
  • I am also responsible for the deliveries and the management of the cellar and all line cleaning
  • Responsible for all closing duties at the end of the night, cashing up the tills
  • I created checklists to ensure that all staff follow the correct procedures whilst doing their delegated jobs
  • Weekly taking: £22000-£88000 WET: %60 DRY: %40

Bar Supervisor

The Intrepid Fox, Vixen LTD
London
12.2008 - 01.2013
  • Supervised bar staff, completing the Rota for each week
  • Performed all closing duties, cashing up and ensuring the bar was tidied to the highest standards
  • I organized and held weekly staff meetings and training as required
  • Liaised with management to discuss any issues that occurred
  • Line cleaning, stock taking, managing deliveries
  • Ensuring that the correct Health & Safety procedures were followed throughout the establishment

Bar Manager

Dedeman Hotel
Ankara
01.2001 - 01.2007
  • I was responsible for running a busy hotel in Turkey
  • My main responsibilities involved ensuring the tills were prepared each day and evening, Cashing up and banking duties
  • I also arranged staff Rota's and managed my team's training I oversaw regular stock taking to ensure everything was accounted for, ensuring items were ordered and delivered on time.

Education

IHotel software training - software

IHotel
uk
08.2018 - 08.2018

IOSH Managing Safely Course -

3b training
uk
01.2021 - 01.2023

British Sign Language -

Open University
Milton Keynes
09.2021 -

P&L Management - undefined

2018

First-Aid Certificate (2017-2018-2020-2023) -

.high speed training
uk
02.2023 - 02.2023

Business and Hotel Management Degree -

Ankara University
Turkey
09.1998 - 09.2000

Skills

  • MS Office:
  • Word, Excel, Outlook, Powerpoint, OneNote, Access
  • Hardware Skills:
  • System administration, network configuration, software installation, security, Cisco, support, updates, project management, research, vendor management, TCI/IP, DN DHCP, WAN/LAN, Windows, Linux/Unix, Ubuntu, virtualized networks, network automation, cloud management, AI/machine learning
  • Quickbooks:
  • Pro tip: talk about specific applications of your skills: Expense tracking, accounts pa invoicing, cash flow management, employee time tracking, reports, payroll
  • Operations management
  • Team standards
  • Team oversight
  • High-value project management
  • Recruiting and hiring
  • Sales expertise
  • Staff development
  • Effective leader
  • Business development
  • Strategies and goals
  • Staff training/development
  • Just In Time stock control
  • Sales planning and implementation
  • Relationship building
  • Recruitment
  • Performance improvements
  • Deadline-oriented
  • Financial management
  • Computer-savvy
  • Human resources management
  • Customer service
  • Project development
  • Timeline management
  • Leadership and team building

Accomplishments

  • Hotel Operations Management
  • Revenue Generation & Budgeting
  • Staff Recruitment & Training
  • Guest Experience Enhancement
  • Strategic Planning & Implementation
  • Team Leadership & Motivation
  • Marketing & Sales Strategies
  • Cost Control & Efficiency Improvement
  • Event Management
  • Problem Solving & Decision Making Employment History
  • Café Bruxelles and Apres Lounge Leicester / UK
  • May 2020 - June 2023 General Manager
  • Weekly employee Rota to ensure all areas of work always covered
  • Mentoring and training new employees recruited
  • Implement a new sales and marketing strategy
  • Setting up tills each day, cashing up and banking
  • Stock taking and ordering of good to ensure smooth running of the business
  • Organized and arranged events e.g., live music
  • Monitoring profitability to ensure sales targets are met or exceeded
  • Ensuring regular maintenance of the premises, including cleaning and repairs to meet Health & Safety requirements
  • Organized and arranged events e.g., live music, Birthday Party ,Wedding anniversary Christmas party

Additional Information

  • Anstey /

Languages

English
Fluent
Turkish
Fluent
Arabic
Beginner
German
Elementary

Timeline

First-Aid Certificate (2017-2018-2020-2023) -

.high speed training
02.2023 - 02.2023

British Sign Language -

Open University
09.2021 -

IOSH Managing Safely Course -

3b training
01.2021 - 01.2023

General manager

Cafe Bruxelles Ltd And Apres Lounge Ltd
05.2020 - Current

General Manager

Hotel Ramada Loughborough
09.2019 - 03.2020

IHotel software training - software

IHotel
08.2018 - 08.2018

General Manager

Hotel Maiyango Leicester,
04.2015 - 09.2019

Assistant Manager

Queen Adelaide London, Young's Geronimo Inns
07.2014 - 05.2015

Bar Supervisor

The Fellow, Young's Geronimo Inns
02.2012 - 07.2014

Bar Supervisor

The Intrepid Fox, Vixen LTD
12.2008 - 01.2013

Bar Manager

Dedeman Hotel
01.2001 - 01.2007

Business and Hotel Management Degree -

Ankara University
09.1998 - 09.2000

P&L Management - undefined

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IVAN SEUL