Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Ivan Ivanov

Birmingham,West Midlands

Summary

Motivated and adaptable professional with a strong background in warehouse operations and team supervision. Experienced in leading and inspiring high-performing teams to meet targets and deadlines through effective management and problem-solving. Supervisor of superusers and supported testing during the implementation of AutoStore, gaining hands-on experience with system rollouts. Skilled in self-directed learning, having independently mastered Warehouse Management Systems including WMS (Scale), SYNQ, and DC1, becoming a confident and advanced user. Currently undertaking a BSc in Applied Computing at the University of Wales Trinity Saint David, building strong foundations in software development, databases, and business systems. Keen to apply analytical mindset, technical skills, and operational expertise to contribute to IT system development and optimisation.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Warehouse Supervisor

Mayflex Ltd
Birmingham, West Midlands
01.2022 - Current
  • Manage a team of 30+ employees, creating daily work schedules, assigning tasks, and monitoring progress against KPIs.
  • Supervise and support superusers, assisting with troubleshooting and testing during new system implementations, including AutoStore.
  • Produce reports and analyze data to track performance, improve processes, and support management decisions. Making sure products are picked and packed to the highest standards.
  • Work daily with WMS Scale, DC1, and SynQ, confidently identifying and solving system-related issues.
  • Create and maintain Standard Operating Procedures (SOPs) to ensure consistent and efficient warehouse operations.
  • Cover the shift manager role during absences, taking full responsibility for team leadership, planning, and problem-solving.
  • Collaborate with the management team to develop strategies for meeting departmental targets.
  • Ensure delivery vehicles are loaded safely and that products are picked, packed, and shipped to the highest quality standards.
  • Train and evaluate employees, ensuring they understand both
  • Operate forklifts and Bendi trucks to load/unload trailers when required. operational processes and system use.

Quality inspector

Ardagh Group
Wrexam
03.2020 - 12.2021
  • Improved product quality by conducting thorough inspections.
  • Performed regular quality assessments on all incoming materials from vendors and outgoing products for shipping.
  • Reject all products and materials that do not meet quality expectations.
  • Document inspection outcomes by completing detailed reports and performance records.
  • Resolve quality-related issues in a timely manner.
  • Reduced manufacturing errors with strict adherence to inspection protocol.
  • Demonstrated strong problem-solving skills in addressing product defects and shortcomings promptly and effectively.

Quality inspector

Gestamp
Cannock, Staffordshire
05.2018 - 02.2020
  • Carried out quality checks for ensuring high standards of products.
  • Maintained high-quality standards whilst carrying out routine service checks on systems.
  • Checked all parts for defects, ensuring quality control.
  • Coordinated with suppliers for procurement of quality parts and equipment at competitive prices.
  • Assisted customers in locating specific car parts, improving customer service levels.

Information technology technician

PCPoint Computers
Varna
01.2016 - 02.2018
  • Rectified software bugs; improved overall system performance.
  • Troubleshot complex malfunctions with advanced diagnostic tools.
  • Working with HWMonitor , Nvidia Software, AMD Software, Intel Software, Windows 11, HTML, DirectX
  • Reduced downtime with proactive troubleshooting, diagnosing, and repairing network problems.
  • Combined technical expertise and strong interpersonal skills to diagnose and resolve issues remotely.
  • Asked customer-targeted diagnostic questions for speedy root cause analysis.

Education

Diploma of Higher Education - Information Technology

VII Nayden Gerov Secondary School
Varna
09.2008 - 06.2013

Bachelor of Science - Applied Computing

University of Wales Trinity Saint David
Birmingham
02.2025 -

Skills

  • Ability to work under pressure
  • Leadership
  • Problem-Solving
  • Teamwork
  • Critical Thinking
  • Knowledge of DC1, WMS Scale
  • Warehousing process knowledge
  • Technical Skills
  • Coordinations
  • Logical reasoning
  • Polite and Friendly
  • Forklift operation
  • Initiative taking

Certification

Internal Manager passport- Mayflex 2022

First Aider - Mayflex 2022

Fire Marshal - Mayflex 2022

Bendi truck license - Mayflex 2022

Six Sigma Certificate - 2023




Timeline

Bachelor of Science - Applied Computing

University of Wales Trinity Saint David
02.2025 -

Warehouse Supervisor

Mayflex Ltd
01.2022 - Current

Quality inspector

Ardagh Group
03.2020 - 12.2021

Quality inspector

Gestamp
05.2018 - 02.2020

Information technology technician

PCPoint Computers
01.2016 - 02.2018

Diploma of Higher Education - Information Technology

VII Nayden Gerov Secondary School
09.2008 - 06.2013

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Ivan Ivanov