Ivan Aleksandrov
Banbury, Cherwell,England
Summary
A forward-thinking professional with strong decision-making confidence and a proven ability to handle documentation effectively. Demonstrates exceptional customer focus, problem-solving skills, and a can-do attitude, complemented by a natural attitude for building relationships and working well with people. Eager to learn and continuously improve, with a commitment to delivering results in sales-driven environments.
Overview
3
3
years of professional experience
Work history
Learning and Wellbeing Support Officer
EMBS Community College
Banbury, Oxfordshire
2025.02 - Current
- Streamlined administrative procedures to enhance office efficiency.
- Implemented new filing system, reducing document retrieval times.
- Managed multiple tasks to consistently meet strict deadlines.
- Delivered exceptional customer service, contributing to increased client retention.
- Fostered friendly environment with excellent interpersonal skills.
- Adapted quickly to changing environments whilst maintaining high work standards.
- Prioritised urgent tasks effectively, reducing backlog significantly.
- Managing 60 students
- Managing student enrolment
Sales assistant
JD Sports
Banbury, Oxfordshire
2024.12 - 2025.02
- Demonstrated products effectively leading to increased sales conversions.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Delivered exceptional after-sales service, encouraging repeat business.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Fostered welcoming store environment by maintaining clean and well-organised displays.
- Managing over 50 customers daily
Chef
Jammin Pizza
Banbury, Oxfordshire
2023.07 - 2024.12
- Led successful catering events provided excellent dining experiences for guests.
- Maintained high safety standards during food preparation and serving procedures.
- Streamlined kitchen operations for enhanced efficiency.
- Optimised workflow processes reduced time spent on administrative tasks.
- Supervised all kitchen staff to maintain high quality standards.
- Improved customer satisfaction by creating innovative and appetising menu items.
- Enhanced team productivity with effective delegation of tasks.
- Proven to increase sales by 10%
Education
GCSEs - GCSE
Wykham Park Academy
Banbury, Oxfordshire 09/2020 - 06/2022
Certificate of Higher Education - Business
Banbury and Bicester College
Banbury, Oxfordshire 09/2022 - 07/2023
GCSEs - Maths
EMBS Community College
Banbury 09/2023 - 06/2024
Skills
- Knowledge of sales
- Decision-Making confidence
- Documentation handling
- Customer focus
- Forward thinker
- Can do attitude
- Eager to learn
- Good with people
- Problem solving
Affiliations
- Walks
- Cars
- Spending quality time with family
- Outdoors activities
Languages
Bulgarian
Fluent
Timeline
Learning and Wellbeing Support Officer
EMBS Community College
2025.02 - Current
Sales assistant
JD Sports
2024.12 - 2025.02
Chef
Jammin Pizza
2023.07 - 2024.12
GCSEs - GCSE
Wykham Park Academy
09/2020 - 06/2022
Certificate of Higher Education - Business
Banbury and Bicester College
09/2022 - 07/2023
GCSEs - Maths
EMBS Community College
09/2023 - 06/2024