Iuri Wilson Da Silva Diogo

• Managed sensitive financial and operational data
• Supported reporting, forecasting, and performance analysis
• Ensured data accuracy, confidentiality, and compliance
• Strengthened analytical, documentation, and organisational skills.
• Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Resolved problems, improved operations, and provided exceptional service.
• Monitored surveillance systems and responded to security incidents and alarms.
• Provided hands-on support for end-users experiencing issues with Linux-based systems, x-ray many others, facilitating quick resolutions and minimal disruptions to productivity.

Key Academic Achievements & Learning:

• Completed coursework in System Analysis and Design
• Designed system models, including Use Case Diagrams, DFDs, and ERDs
• Produced a full Project Initiation Document (PID) following PRINCE2 principles
• Applied Agile, Waterfall, and Hybrid SDLC models
• Developed understanding of information security, risk management, and accessibility
• Achieved strong academic feedback for structured analysis, documentation, and technical clarity

• Intensive 12-week programme covering front-end and back-end development
• HTML, CSS, JavaScript, Python
• SQL & NoSQL databases
• Secure coding principles
• Real-world project development

• Team communication and leadership
• Conflict resolution
• Decision-making and problem-solving