Diligent Project management experience, with a proven track record of success in working across the recruitment, finance, marketing, fiance, project management and luxury brand marketing sectors. With solid background in coordinating diverse projects from inception to completion. Successfully supported cross-functional teams to achieve project milestones and deliverables. Demonstrated effective communication and organizational skills in fast-paced environments.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
14
14
years of professional experience
Work History
Planning and Project Coordinator
Pro Force LTD
Maidstone, United Kingdom
07.2023 - Current
Negotiated contracts with vendors and suppliers to secure favorable terms for the organization's needs in various projects.
Established strong working relationships with internal and external stakeholders, fostering collaboration and information-sharing throughout project lifecycles.
Managed budgets, schedules, and resources to maximize efficiency while minimizing costs for all assigned projects.
Enhanced project success rates through diligent monitoring of progress, resource allocation, and milestone achievement.
Improved overall team performance through regular training sessions focused on enhancing technical skills and teamwork abilities.
Conducted regular meetings with stakeholders to discuss project updates, address concerns, and gather feedback for continuous improvement.
Implemented risk mitigation strategies by proactively identifying potential roadblocks or issues during project implementation phases.
Collaborated with cross-functional teams for effective problem-solving and decision-making during project execution.
Developed comprehensive project plans to facilitate timely completion and ensure alignment with organizational goals.
Streamlined planning processes by implementing efficient coordination strategies and communication tools.
Prepared detailed reports on project status, risks, and recommendations for management review and action.
Provided guidance to junior team members, fostering a positive work environment conducive to professional growth and development.
Management of workforce to ensure high levels of performance, attendance & conduct, in line with client targets, key performance indicators and other requirements, ensuring fulfilment of all orders on time and in full
Management of local and overseas recruitment search
Compliance with government Home-Office employment regulations i.e., DBS, RTW and staff induction
Planning of temporary staff Management
Workforce planning of staff on daily basis and ensuring 100% of client order fulfillment
Prioritising candidate and client suitability to ensure effective workforce planning and organisation
Organisation of transport for staff and clients, considering costs and availability
Ensure timely resolution of workplace issues including performance, capability, disciplinary, absence and complaints including upscaling to management as is required
Management of systems to ensure effective reporting, MSR, Microsoft Office, Outlook, Social Media platforms, Google Apps
Appling multi- language skills to increase applicant uptake.
Enhanced operational efficiency by implementing new planning strategies.
Managed team meetings to discuss project progress, resulting in improved communication.
Ensured compliance with company policies during all stages of planning and execution.
Coordinated logistics support for vital organisational initiatives.
Established clear lines of communication between various teams for effective collaboration.
Managed employee schedules to ensure continuous coverage during peak times.
Maintained confidentiality in all aspects of client, staff and agency information.
Developed bespoke recruitment plans for each individual role requirement.
Built long-lasting relationships with potential candidates, ensuring future business opportunities.
Streamlined communication channels for improved customer satisfaction.
Delivered tailored solutions to meet individual client needs.
Met project deadlines without sacrificing build quality or workplace safety.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Identified plans and resources required to meet project goals and objectives.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Managed projects from procurement to commission.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Kept projects on schedule by managing deadlines and adjusting workflows.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Prepared meeting agendas and minutes for distribution and record keeping.
Created job files for each project and maintained current data in each file.
Maintained database and spreadsheets with accurate inventory and status.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Kept corporate and client information confidential, adhering to data safety measures.
Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
Photocopied, distributed and emailed documents to project managers.
Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
Pioneered use of virtual collaboration tools, enabling remote teams to work more cohesively and maintain project timelines.
Branch Coordinator, Recruitment
Pro Force LTD
Maidstone, United Kingdom
04.2023 - Current
Improved branch efficiency by streamlining processes and implementing time-saving strategies.
Maintained scheduling for main branch to keep shifts appropriately staffed.
Collaborated with team members to achieve branch goals and objectives.
Supported the development of innovative solutions that improved overall customer experience.
Ensuring efficiency & effectiveness of the recruitment process
Prioritizing candidate & client suitability for workforce planning organisation & acquisition business needs
Compliance with all related legislation & Internal policy concerning local and/or overseas recruitment across digital platforms
Recruitment of key staff (overseas & Local)
Prioritising candidate and client suitability to ensure effective workforce planning and organisation of transport, considering costs and availability
Advertising in line with internal standards and candidate sourcing to a variety of means including Authorised social media accounts, online and written formats
Candidate management including advert response, shortlisting, Interviewing and verifying suitability
Compliance with government Home-Office employment regulations i.e., DBS, RTW and staff induction
Ensuring employee welfare and client workplace placements is reviewed and monitored
Registration and induction of new workers including the creation & maintenance of personnel files, ensuring they are accurate and kept up to date and legible to work
Supporting the planning and payroll team by delivering the right number of staff with the right skills at the right time to ensure 100% order fulfilment
Ensure the timely resolution of workplace issues including performance, capability, disciplinary, absence and complaints including upscaling to management as is required
Accurate, complete, and timely record keeping and updating and provision of suitable management information and reports.
Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
Promptly corresponded with applicants and coordinated and conducted interviews.
Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
Recruited and trained over 1000 individuals within four mont four month for a business needs.
Provided exceptional customer service to both clients and candidates, fostering long-term relationships built on trust and mutual satisfaction.
Provided comprehensive support for temporary employees, including benefits administration, payroll processing, and conflict resolution.
Developed and facilitated new-hire orientations.
Senior Translator
LGM Legal Translation LTD
Ukrainian
12.2020 - 02.2022
Evaluated source materials for potential issues or cultural sensitivities before commencing translation work.
Actively participated in team meetings to discuss project status updates, challenges faced during translations, and brainstorm solutions collaboratively.
Enhanced translation accuracy by implementing quality control processes and proofreading final drafts.
Mentored junior translators, providing guidance on best practices and professional development opportunities.
Utilized advanced translation software tools to enhance efficiency without compromising quality standards.
Maintained strong relationships with clients through regular communication and timely delivery of completed projects.
Played an instrumental role in expanding the company''s clientele by delivering exceptional service, leading to positive word-of-mouth referrals.
Assisted with the development of internal style guides and glossaries to ensure consistency across all translated materials.
Delivered high-quality translations by maintaining extensive knowledge of specific industry terminology.
Adapted quickly to new project requirements or changes in scope, demonstrating flexibility and adaptability under pressure.
Collaborated with fellow translators to tackle complex projects, resulting in a cohesive final product.
Streamlined translation workflows for increased efficiency and reduced project turnaround times.
Translated documents from Ukrainian, Russian to English, Italian.
Reviewed final work to spot and correct errors in punctuation, grammar and translation.
Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
Researched cultural etiquette and specific use of slang words.
Business Development Officer
DMT Medea, Dubai
UAE
06.2018 - 05.2019
Generated new business with marketing initiatives and strategic plans.
Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
Collaborated with cross-functional teams for the successful execution of business development initiatives.
Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
Successfully managed $1 million client budget projects and successfully achieved the projected scheduled goals for clients such as Tissot Watches & Emaar
Negotiated and closed long-term agreements with new clients in assigned territory.
Strengthened relationships with key clients by providing exceptional support and maintaining regular communication.
Developed new sales strategies to target untapped markets, resulting in increased revenue generation.
Developed and implemented new marketing and sales plans and defined the strategy for the next 2 years
Leading in all aspects of the partner relationship including account management, performance analysis and commercial framework
Identify new opportunities to engage with customers and partners in an ever-changing media platform environment
Managed all vendor relationships, lead pipeline and direct marketing sales campaigns
Identified opportunities for campaigns, services and distribution channels that will lead to an increase in sales
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Managed budgets effectively to optimize resource allocation while minimizing unnecessary expenditures.
Developed detailed project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility, ultimately resulting in successful outcomes.
Luxury Sales & Marketing Specialist
ETRO (Paris Gallery LLC)
UAE, Dubai
01.2017 - 05.2018
Increased brand awareness by developing and implementing targeted marketing campaigns.
Streamlined communication processes, leading to improved collaboration between departments.
Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
Boosted lead generation through the creation of engaging content for social media platforms.
Leading a team to deliver exceptional brand awareness in a fast-paced and constantly changing retail environment
Supporting of building creative marketing campaigns generating brand awareness
Conceptualizing and executing sales promotion schemes to increase brand visibility, thereby preparing management level reporting on the brands performance, needs and forecasts
Support building of marketing campaigns that generate awareness, build consumer preferences and drive volumes
Researching relevant events to participate in and strategically plan and execute marketing activations to recruit/engage new and existing users
Developed campaign performance evaluations
Built market knowledge & prepared competitor analysis.
Fashion Sales Associate & Merchandiser
STEFANEL (Paris Gallery LLC) Dubai Mall
UAE, Dubai
12.2015 - 12.2016
Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
Operated cash registers, receiving and processing both cash and card payments.
Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
Used market and customer information to assist in the development of brand plans
Assisted the management team in maximising the store's sales and profitability
Recommended brand, price point and buying depth strategies
Identified, designed and implemented the marketing strategy, based on knowledge of company's objectives, market characteristics and cost and mark-up factors
Proactively identified opportunities to reinforce the store's brand through retail and field activities
Achieved highest sales across each quarter in 2016.
Customer Service Executive, 11/2014 to 11/2015
Luxury Customer Service Executive
Jumeriah Group
UAE, Dubai
11.2015 - 11.2016
Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
Boosted customer retention rates by providing exceptional service and building rapport with clients.
Worked as part of a team for Jumeriah Group F&B Outlets, delivering highest standards of professional customer service to hotel clients and guests
Commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
Pioneered development of an improved system for following up with unsatisfied customers, reducing customer complaints by 9%
Trained and mentored new employees on conflict resolution.
Marketing Executive Manager
Max Marketing & Advertising Agency
Ukraine, Kyiv
11.2010 - 06.2016
Increased brand awareness by developing and implementing innovative marketing campaigns.
Planned and executed events and marketing programs to increase qualified leads.
Planned and executed marketing campaigns to target groups, areas and wider community.
Completed and submitted monthly and yearly reports to support executive decision making.
Supported building of marketing campaigns that generate brand awareness
Designed communication plans based on Operations and Marketing briefs to ensure maximum conversion and impact
Defined audience targeting, timing, channel mix (with content), frequency, messaging
Managed the efficiency of all channels, ensuring the optimal levels of communication by channel to ensure efficiency
Created and executed Multi-Channel ATL, BTL marketing opportunities, campaigns for leading brands in the region
Managed the execution of complete projects, from planning to timely delivery
Rigorously track and monitor past and current campaign performance and user behavior to recommend strategies and campaigns that will increase engagement
Implemented tools and processes to drive efficiently.
Evaluated the success of various marketing initiatives through KPI tracking and analysis; made data-driven recommendations for continuous improvement.
Managed cross-functional teams to ensure seamless collaboration and efficient project execution.
Managed marketing budgets to maximize return on investment while minimizing costs.
Established strong relationships with industry influencers, expanding the company''s network and reach.
Delivered high-impact product demonstrations at industry events, showcasing unique selling points to potential clients.
Coordinated public relations efforts to maintain a positive public image for the company''s productsservices.
Oversaw consistent brand messaging across all channels, reinforcing company identity and values.
Optimized website content for improved search engine rankings and increased organic traffic.
Streamlined project management processes for improved efficiency and timely completion of tasks.
Conducted regular performance evaluations of team members, fostering professional growth and development opportunities.
Cultivated a positive work environment that encouraged creativity, innovation, and open communication among team members.
Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Improved website visibility through development and implementation of SEO strategies.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Developed creative presentations, trend reports, kitted assets, and product data sheets.
Captured new customers by optimizing business strategies and launching products to diversify offerings.
Mentored local personnel on best practices and protocols to maximize productivity.
Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Education
Master of Science - Finance
Kherson National Technical University RQF Level 7/
Ukraine
09-2010
Bachelor of Science - Finance
Kherson National Technical University
Ukraine
09-2005
Skills
Problem-solving
Project coordination
Time management
Detail-oriented
Excel expertise
Adaptive learning
Predictive analytics
Database design
Backup and recovery
Establish KPI’s and set up effective ways of measuring outcomes and benefits
Report on KPI’s
Excellent communication skills
Develop, oversee, and maintain the database(s) and dashboards for benefits realisation
Data entry
Demand forecasting
Budget planning
Market intelligence
Operations management
ASC Performance
Strong analytical skills
Strong organization skills
Bank reconciliation
Project scheduling
CRM management
SC Analytics and Finance
Marketing analytics
Excellent organisational and co-ordination skills
Performance management skills
Superb management
Coaching methodology
New employee training
Coaching and mentoring
MS office expertise 365
Innovation and ideation
Innovation process implementation
Marketing
Recruitment
Sales
Interpretation
Planning & Organising
Brand and Category Strategy
CRM
Innovation
Execution & Delivery
Analysis & Reporting
Performance Monitoring
Creativity and Innovation
Digital Marketing
B2B Marketing
B2C Marketing
Client Relationship Management
Strategic Partnering
Business Growth & Strategy
Graduated top of class from a premiere Business Technical Institute
Ukrainian speaker with fluent English and first-hand knowledge of emerging markets
Logistics analytics
Recruiter marketing techniques
Project management tools expertise
Payroll basics
Recruitment strategy
Applicant tracking systems
Candidate screening
Compliance understanding
Rota coordination
Staffing logistics
Organisational development
Employee Relations
Pre-employment screening
External recruitment
Transport planning
Transportation logistics planning
Rota and holiday planning
Customer order picking
Order fulfillment expertise
Book order processing
Worker training
Demand planning
Health and Safety regulations
Job posting creation
Multitasking competency
Social media recruiting
CV screening
Interviewing skills
Team player
Resource planning
Organisation
Data protection
Influencing and negotiation
Staffing coordination
Staffing allocation
Staffing management
Hiring and staffing
Staffing and scheduling
Staffing schedules
Staffing patterns
Recruitment and staffing
Staffing level planning
Budget preparation and analysis
Budget preparation
Annual budget preparation
Treatment record preparations
Timeline
Planning and Project Coordinator
Pro Force LTD
07.2023 - Current
Branch Coordinator, Recruitment
Pro Force LTD
04.2023 - Current
Senior Translator
LGM Legal Translation LTD
12.2020 - 02.2022
Business Development Officer
DMT Medea, Dubai
06.2018 - 05.2019
Luxury Sales & Marketing Specialist
ETRO (Paris Gallery LLC)
01.2017 - 05.2018
Fashion Sales Associate & Merchandiser
STEFANEL (Paris Gallery LLC) Dubai Mall
12.2015 - 12.2016
Luxury Customer Service Executive
Jumeriah Group
11.2015 - 11.2016
Marketing Executive Manager
Max Marketing & Advertising Agency
11.2010 - 06.2016
Master of Science - Finance
Kherson National Technical University RQF Level 7/
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group
Gender Officer-Project Planning and Monitoring EvaluationUnit at Ministry Of Youth, Gender, Sport And CultureGender Officer-Project Planning and Monitoring EvaluationUnit at Ministry Of Youth, Gender, Sport And Culture