Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Iuliana Zlate

Dereham,Norfolk

Summary

Dedicated healthcare assistant with extensive experience in patient care, specialising in respiration rate monitoring, blood pressure monitoring, and pulse oximetry. Proficient in administering medicine, wound dressing, and catheter management. Skilled in providing end-of-life care and palliative care with a strong focus on dementia awareness and person-centred care plans. Certified in CPR and First Aid, with additional expertise in food hygiene and hazardous waste disposal. Committed to enhancing patient well-being through comprehensive care planning and effective patient behaviour management.

Overview

13
13
years of professional experience

Work History

Healthcare support worker

Servoca complex care
Dereham, Norfolk
09.2024 - Current
  • Communicated sensitively with patients whilst respecting privacy and dignity at all times.
  • Assisted in administering medication as per instructions from qualified professionals, ensuring correct dosage and timing are followed.
  • Positioned, lifted and transported patients with limited mobility.
  • Collaborated with clients to clean house and prepare meals with person-centred care approach.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Monitored client health conditions and reported immediate issues to manager.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Attended mandatory training courses on regular basis to keep skills updated.
  • Submitted reports to manager regarding status of client.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Assisted in mobility exercises to enhance physical strength and recovery of patients.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Practised infection control standards to maintain patient health and safety.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.

Nursing Assistant

Oakwood House
Norwich, Norfolk
09.2022 - 03.2024
  • Administered and documented prescribed medicines in line with company procedure and care standards.
  • Charted patient information related to vital signs, pain management and daily inputs and outputs.
  • Guaranteed service users care plans were jointly maintained with relatives.
  • Maintained patient privacy, demonstrating sensitivity and confidentiality when dealing with service users' personal affairs.
  • Evaluated social and health needs of new patients, implementing ongoing assessments to elevate care plans.
  • Liaised with nurses and doctors to discuss plans of care for patients.
  • Bathed, changed and fed patients to ease discomfort and support basic caring needs.
  • Lifted and assisted patients to help with mobility problems.
  • Calculated food and liquid intake and recorded vital statistics on database for patient monitoring.
  • Observed symptoms to monitor unusual changes requiring medical attention.
  • Turned and adjusted position of patients for patient comfort and to avoid bed sores.
  • Measured blood pressure, pulse rate and oxygen level as part of physical assessments.
  • Briefed head nurse and attending physicians on each patient's symptoms, condition and development.
  • Generated well-written, comprehensive handover reports to support inter-shift communication.

Nursing assistant

Castlemeadow care
Dereham, Norfolk
04.2020 - 08.2022
  • Reported non-compliant behaviour to head nurses to maintain high-quality care.
  • Coordinated and ensured safe patient living environment and assisted with daily living activities.
  • Responded appropriately to physical, emotional and developmental needs of patients.
  • Administered medication to patients for improved health outcomes.
  • Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration and blood clotting.
  • Monitored vital signs regularly, ensuring early detection of potential health issues.
  • Communicated effectively with patients and families for better understanding of treatments.
  • Complied strictly with infection control policies, minimising risk of disease spread.
  • Enhanced patient recovery process by assisting with physiotherapy sessions.
  • Delivered practical and emotional support to patients and caregivers, enhancing quality care provisions.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Performed daily clinical observations, recording medical data accurately and securely.
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care.
  • Disposed of clinical waste in line with regulations.
  • Diligently followed Infection Prevention and Control (IPC) policies to minimise ward infection rates.
  • Monitored medical supply levels and restocked exam rooms.
  • Delivered compassionate emotional support to patients during difficult times.
  • Supported data security and patient privacy with adherence to confidentiality protocols.
  • Recorded weight and height measurements, blood pressure and blood sugar levels.
  • Provided incontinence care and bed baths, maintaining patient dignity at all times.
  • Collaborated with nurses to evaluate care plan outcomes, implementing or adjusting interventions accordingly.
  • Collaborated closely with healthcare team to ensure comprehensive patient care.
  • Administered oral medication and medication via PEG and RIG to incapacitated patients according to prescriber and their care plans.

Nursing Assistant

Castlemeadow care
Dereham, Norfolk
03.2016 - 02.2020
  • Administered and documented prescribed medicines in line with company procedure and care standards.
  • Charted patient information related to vital signs, pain management and daily inputs and outputs.
  • Guaranteed service users care plans were jointly maintained with relatives.
  • Maintained patient privacy, demonstrating sensitivity and confidentiality when dealing with service users' personal affairs.
  • Evaluated social and health needs of new patients, implementing ongoing assessments to elevate care plans.
  • Liaised with nurses and doctors to discuss plans of care for patients.
  • Bathed, changed and fed patients to ease discomfort and support basic caring needs.
  • Lifted and assisted patients to help with mobility problems.
  • Calculated food and liquid intake and recorded vital statistics on database for patient monitoring.
  • Reviewed charts, notes and test results and input accurate data on computer healthcare system to maintain updated records.
  • Observed symptoms to monitor unusual changes requiring medical attention.
  • Turned and adjusted position of patients for patient comfort and to avoid bed sores.
  • Measured blood pressure, pulse rate and oxygen level as part of physical assessments.
  • Briefed head nurse and attending physicians on each patient's symptoms, condition and development.
  • Generated well-written, comprehensive handover reports to support inter-shift communication.

Senior Care Assistant

Dorrington House Care Home
Wells-next-the-sea, Norfolk
09.2011 - 03.2016
  • Delivered excellent patient care, consistently receiving positive reviews from families.
  • Monitored staff performance with regular one-to-one meetings, ensuring staff operated efficiently.
  • Communicated between hospital departments to improve patient care continuity.
  • Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
  • Charted patient information related to vital signs, pain management and daily inputs and outputs.
  • Supported residents to achieve personal goals, leading to improved overall resident satisfaction.
  • Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
  • Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
  • Helped patients with personal care tasks, including meal assistance, toileting and mobility support.
  • Implemented spot checks ensuring team followed policies and procedures.
  • Documented care plans, hospital actions and patient activities in line with best practices in clinical communication.
  • Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
  • Monitored ongoing care, identifying and proactively addressing obstacles affecting recovery.
  • Delivered service according to policies, procedures and practices.
  • Managed, mentored and instructed new and existing staff in resident care delivery.
  • Kept public areas clean and hygienic by performing routine sanitisation tasks.
  • Maintained and updated digital patient records and medical information.
  • Supported care teams with comprehensive care delivery by following up on laboratory tests and diagnostic imaging results.
  • Enhanced patient outcomes, educating on disease prevention and wellness measures to reduce symptoms.
  • Documented care plans, hospital actions and patient activities in line with best practices.
  • Obtained current medical information, weight, height and vital signs to aid care planning.
  • Sought out relevant community and charitable resources to provide holistic and comprehensive service to patients.
  • Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
  • Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
  • Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.

Education

NVQ Level 3 - Social Care

City & Guilds of London Institute

NVQ Level 2 - Social Care

City & Guilds of London

Skills

  • Respiration rate monitoring
  • Bathing and personal hygiene
  • Blood pressure monitoring
  • Pulse oximetry
  • Mobility support
  • Patient behaviour management
  • Patient bathing
  • Pulse and temperature checks
  • Care planning
  • Medicine administration
  • CPR certification
  • End Of Life Care
  • Palliative care experience
  • Dementia awareness
  • Person-centred care plans
  • First Aid
  • Food Hygiene
  • Wound dressing
  • Enteral feeding
  • Hazardous waste disposal
  • Incontinence support
  • Urine sample collection
  • Catheter management

Custom

other,other

Timeline

Healthcare support worker

Servoca complex care
09.2024 - Current

Nursing Assistant

Oakwood House
09.2022 - 03.2024

Nursing assistant

Castlemeadow care
04.2020 - 08.2022

Nursing Assistant

Castlemeadow care
03.2016 - 02.2020

Senior Care Assistant

Dorrington House Care Home
09.2011 - 03.2016

NVQ Level 3 - Social Care

City & Guilds of London Institute

NVQ Level 2 - Social Care

City & Guilds of London

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Iuliana Zlate