Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

Iulia Caloian

Crewe,Cheshire

Summary

Offering strong customer service skills, keen eye for detail, and positive attitude. Knowledgeable about maintaining clean and organised workspace, handling cash transactions, and working well under pressure. Ready to use communication, team work and a positive attitude in my next work place.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Barista

Kawaii Boba Tea
Crewe, Cheshire East
03.2024 - Current
  • Gained lots of skills such as communication and team work which highly benefit me in my everyday life.
  • Have perfected my customer service skills by having to serve a large amount of customers every day, especially during busy times.
  • Have learnt how to work efficiently under time pressure.
  • Maintained cleanliness of seating area whilst preparing orders.
  • Have helped and trained new staff according to rules set by my manager.
  • Performed cash handling duties accurately to maintain financial integrity.

Front of house team member

Cathay Princess
Crewe, Cheshire East
12.2023 - Current
  • Handled cash transactions effectively, ensuring that the customers get the right change.
  • Had the responsibility of taking phone orders, ensuring that i had attached the right details such as phone number and address.
  • Handled customer service and feedback, processing returns and refunds.
  • Kept a clean area in the kitchen and the front of the restaurant.

Education

GCSEs - English and Maths

Ruskin Community High School
Crewe, Cheshire East
02.2020 - 06.2023

A-Levels - Law, Politics and Criminology

Cheshire college South and West
crewe
09.2023 - 06.2025

Skills

  • Great customer service as both jobs have helped me improve my social skills
  • 2 years of working and handling cash and card transactions
  • Staff training
  • Amazing relationship with staff members at work
  • multitasking ability under pressure

Languages

Romanian
Native
French
Elementary
English
Fluent

References

References available upon request.

Timeline

Barista

Kawaii Boba Tea
03.2024 - Current

Front of house team member

Cathay Princess
12.2023 - Current

A-Levels - Law, Politics and Criminology

Cheshire college South and West
09.2023 - 06.2025

GCSEs - English and Maths

Ruskin Community High School
02.2020 - 06.2023

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Iulia Caloian