Itsham Imran
Oldham
Summary
Motivated Accounting and Finance undergraduate from Manchester Metropolitan University with a strong foundation in financial reporting and analysis. Proficient in financial statements, budgeting, and Excel, developed through rigorous academic training. Analytical and detail-oriented, capable of working independently or collaboratively. Seeking opportunities to leverage knowledge and advance a career in Accounting or Finance.
Overview
2
2
years of professional experience
Work history
Sales advisor
Euro Car Parts
Oldham, Lancashire
2025.04 - Current
- Use of important software.
- Useful knowledge in car parts.
- Deal with trade customers.
- Negotiate Pricing.
- Managing high customer footfall.
- Established new client relationships.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Resolved customer complaints swiftly, maintaining company reputation.
Team leader
Bounce Central Oldham
2023.08 - 2025.04
- Answering phone calls.
- Managing booking.
- Taking payment.
- Using tills.
- Party planning.
- Trampoline marshall.
- Receptionist duty.
Hospitality Team Member
Manchester Airport - Escape Lounge
2024.07 - 2024.11
- Maintained high levels of customer service by promptly addressing guest queries.
- Ensured cleanliness of dining area for a pleasant dining experience.
- Enhanced guest satisfaction with prompt and attentive service.
- Adhered to health and safety regulations, ensuring a safe environment for guests.
- Delivered first-class customer service for memorable guest experiences.
- Provided exemplary customer service to visitors for enhancing their experience.
- Provided prompt, courteous service to improve overall guest satisfaction.
Education
Bachelor of Science - Accounting and Finance
Manchester Metropolitan University
Manchester, England 09/2025 -
A-Levels - Finance, Law, Travel and Tourism
Oldham Sixth Form College
Oldham 09/2022 - 05/2025
Skills
- Customer service and support
- Cash handling and till management
- Effective communication
- Sales and marketing strategies
- Problem-solving skills
- Strategic planning
- Customer relationship management
- Organizational skills
- Microsoft Excel proficiency
- Returns and refunds management
- Promotions and pricing strategies
- Risk assessment expertise
Languages
English
Native language
Timeline
Sales advisor
Euro Car Parts
2025.04 - Current
Hospitality Team Member
Manchester Airport - Escape Lounge
2024.07 - 2024.11
Team leader
Bounce Central Oldham
2023.08 - 2025.04
Bachelor of Science - Accounting and Finance
Manchester Metropolitan University
09/2025 -
A-Levels - Finance, Law, Travel and Tourism
Oldham Sixth Form College
09/2022 - 05/2025