Summary
Overview
Work history
Education
Skills
Timeline
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Itohowo Pius

Edinburgh,Midlothian

Summary

I am a motivated self-starter, team-builder and a problem solver who is also passionate about growing my skills and gaining new knowledge, which I achieve through continuous learning and internships some of which are my certifications from Forage such as;

- Accenture's Strategy and Consulting Virtual Experience Programme(2023)

- Accenture's Project Management Virtual Experience Programme(2023)

- LinkedIn's Problem Solving and Troubleshooting certificate(2022)

- LinkedIn's Business Intelligence for Consultants Certificate(2022)

- LinkedIn's Consulting Foundations: Client Management and Relationships Certificate(2022), amongst others.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work history

Support Worker

Autism Initiatives
Edinburgh, Midlothian
01.2023 - Current
  • Leading group activity programmes to support independence and encourage community inclusion.
  • Monitoring individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Improving health outcomes by delivering consistent care in collaboration with nursing team.
  • Building strong patient relationships through compassionate care and friendly rapport building.
  • Promoting personal wellbeing and independence, building service user confidence through social and community interaction.
  • Monitoring and documenting client behaviours, activities and development, aiding appropriate care plan management.
  • Using excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Reporting on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Continuously promoting best practices in health, safety and security to safeguard service user welfare.

Charity Shop Volunteer

British Heart Foundation
Edinburgh
06.2022 - Current
  • Collaborating with other volunteers and shop manager to drive sales and achieve KPI targets.
  • Responding quickly to customer complaints to increase loyalty.
  • Guiding customers in locating specific products.
  • Educating public on importance of raising funds through charity shop.
  • Adhering to charity organisation policies and procedures.
  • Receiving and safely storing donations in appropriate locations.
  • Steaming and presenting garments in line with fashion trends.
  • Maintaining clean, tidy storefronts for good first impressions and increased footfall.
  • Processing, labelling and displaying donations quickly to maximise sales opportunities.
  • Warmly greeting customers, delivering outstanding service from store arrival to departure.

Administrative Manager

Biomasys
London
02.2020 - 11.2022
  • Organised meeting schedules for various departments.
  • Supervised revision of rules, regulations and procedures to meet changes in law and policy.
  • Consulted with operations officials on programme plans regarding fiscal capacity.
  • Assisted in handling payroll and personnel databases in support of HR team.
  • Wrote special reports, gathering necessary information and summarising data and findings.
  • Monitored and controlled office inventory to guarantee adequate supply levels, timely product ordering and efficient management of company resources.
  • Prepared and filed department records, correspondence and documents in line with company policies and procedures.
  • Supported administrative needs of CEO and COO, ranging from scheduling to preparing for meetings and calendar management.
  • Identified staff training and development needs and obtained necessary resources to facilitate training.
  • Communicated with board members, donors and other stakeholders on programmatic initiatives.
  • Attended meetings and maintained files of notes taken during meetings.
  • Provided assistance in filtering and forwarding communications to proper individuals and departments.

Creative Head

Ezormati Enterprises
Port Harcourt, Nigeria
04.2017 - 01.2020
  • Compiled and reviewed consumer data on patterns and preferences for marketing information.
  • Compiled industry data on competitor pricing, materials costs and supply chain issues to help set accurate pricing.
  • Developed targeted advice for decision-makers on how best to reach target consumers and build awareness.
  • Analysed paid and organic website data to enhance Return On Investment (ROI).
  • Devised creative strategies for highlighting goods and promoting specific attributes.
  • Conducted market research to understand customer base and enhance products.
  • Managed multi-channel advertising campaigns to support sales objectives.
  • Organised marketing plans and programmes to best support business growth and development.

Education

Master of Business Administration - Business Administration

Edinburgh Napier University
Edinburgh
09.2021 - 07.2023

Bachelor of Arts - Literary Studies

University of Calabar
Nigeria
02.2011 - 11.2016

Skills

  • Strong communication and interpersonal skills
  • Leadership and teamwork
  • Effective time management
  • Interdisciplinary collaboration
  • Analytical problem solving
  • Risk and cost management
  • Training and development
  • Performance monitoring
  • Compliance understanding
  • Technical skills
  • Project planning and development

Timeline

Support Worker

Autism Initiatives
01.2023 - Current

Charity Shop Volunteer

British Heart Foundation
06.2022 - Current

Master of Business Administration - Business Administration

Edinburgh Napier University
09.2021 - 07.2023

Administrative Manager

Biomasys
02.2020 - 11.2022

Creative Head

Ezormati Enterprises
04.2017 - 01.2020

Bachelor of Arts - Literary Studies

University of Calabar
02.2011 - 11.2016

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Itohowo Pius