Video and Photo Editing, Singer, Content Creation
Itohan Kweki
Customer Service Remote
Colchester
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Speech and Etiquette Facilitator
OEB Consult
Warri
01.2021 - 01.2023
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified issues, analyzed information and provided solutions to problems.
- Provided professional services and support in a dynamic work environment.
- Developed and maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
Education
Bachelor of Science - Accounting
Ambrose Alli University
Edo State, Nigeria 09.2011 - 10.2015
No Degree - Speech, Communication And Etiquette
OEB Speech And Etiquette Academy
Warri, Nigeria 04.2001 -
Skills
Phone and email etiquette
Telephone and email etiquette
Speech and language screening
Speech and music recording
Speechwriting and messaging
Complaint resolution
Customer and client relations
Customer/Client relations
Correspondence distribution
Telephone etiquette
Staff education and training
Creative problem solving
Certification
[Speech and Communication], [OEB Consult] - [January 2021 to January 2023]
Interests
Hobbies
Reading
Writing
Creativity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson
Timeline
Speech and Etiquette Facilitator
OEB Consult
01.2021 - 01.2023
[Speech and Communication], [OEB Consult] - [January 2021 to January 2023]
01-2021
Bachelor of Science - Accounting
Ambrose Alli University
09.2011 - 10.2015
No Degree - Speech, Communication And Etiquette
OEB Speech And Etiquette Academy
04.2001 -