ISWARYA LAKSHMI S
Tuticorin ,Tamil Nadu
Summary
Experienced Assistant Manager of customer care excecutive with excellent analytical and risk assessment skill. Detail oriented focus with excellent research, investigative and Decision making as well as ability to make quality business. Skilled at Personalized banking service, Customer Relationship Management, Product Marketing, Loans and Advances and Bank assurance. I am seeking an opportunity to merge my initiative in a responsible and challenging position in a reputed organization, where in hard work and smart work is duly rewarded by way of assured growth and a rewarding career.
Overview
1
1
Certification
Work history
Assistant Manager
HDFC Bank
Tirunelveli , Tamil Nadu
11 2023 - Current
- Handled financial transactions, deposits, withdrawals, transfers, check cashing and Inward and Outward remittance
- Maximized customer satisfaction by catering proactive day-to-day telecalling and visit customer place to resolve client concerns and issues.
- Work closely with the Sales team to identify customer needs and promote current offers to customers.
- Provide efficient support to the Branch Manager in supervising the day-to-day operations to ensure a productive business workflow.
- Administer the balancing of the branch's vaults and ATMs with a daily total of over Rs. 50 Crores.
- Manage Physical cash limits of branch, Currency Chest and Safe Key Holding.
Education
BACHELOR OF COMMERCE (B.Com) - BANKING FINANCIAL SERVICE AND INSURANCE (BFSI)
SASTRA University
06/2019 - 07/2022
Skills
- Data Analysis and Documentation
- Customer Relationship Management
- Sales and Marketing
- Cash Flow analysis
- Account reconciliation specialist
- Account analysis
- MS Office
- Tally ERP
Certification
- Insurance Regulatory and Development Authority of India (IRDAI)
- Ethics in Banking, Indian Institute of Banking and Finance (IIBF)
Timeline
Assistant Manager
HDFC Bank
11 2023 - Current
BACHELOR OF COMMERCE (B.Com) - BANKING FINANCIAL SERVICE AND INSURANCE (BFSI)
SASTRA University
06/2019 - 07/2022