Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Issabella Asante

Canterbury,Kent

Summary

Reliable worker with high energy and commitment to productivity. Works well in fast-paced team environments. Frequently commended for personable disposition and professional communication who is also a motivated student eager to bring high attention to detail and commitment to quality service. Meets and exceeds expectations with personable communication and tireless work ethic. Productive and energetic with history or reliable performance.

Overview

3
3
years of professional experience
11
11
years of post-secondary education

Work History

Food and beverage assistant

Flipout Croydon
Croydon, City of London
04.2022 - Current
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Maintained clear communication with guests and kitchen staff for smooth service delivery.
  • Advised on food and drink choices based on customer preferences.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
  • Provided first-class customer care through helpful, friendly service.
  • Greeted customers, presented menus and shared information about available special items.
  • Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Court monitor

Flipout Croydon
Croydon, City of London
08.2021 - Current
  • Ensured customer safety, proactively directing and managing behaviour during use of facilities.
  • Photographed activities and created displays to show wellbeing programme delivery and progress.
  • Used Booking Software (Roller) to process online bookings daily with zero error.
  • Welcomed new and returning clients, cultivating inclusive space.
  • Collaborated with management and care staff to deliver activities within agreed timeframes.
  • Actively assisting participants with pleasant and knowledgeable advice while supervising attendants to ensure that rules were followed and that customers were safe.

Education

GCSEs - English Language - 4

Archbishop Tenison's CE High School
Croydon
09.2016 - 06.2021

GCSEs - Mathematics - 6

Archbishop Tenison's CE High School
Croydon
09.2016 - 06.2021

Higher National Diploma - Information Technology

St Francis Xavier Sixth Form College
London
09.2021 - 05.2023

Bachelor of Science - Computer Science with a year in industry

University of Kent
Canterbury
09.2023 -

Skills

Team player

  • Computer science / IT
  • Interpersonal communication
  • Time keeping skills
  • Food storage procedures
  • Table setting arrangements
  • Point of Sale system accuracy
  • Cash handling
  • Menus and specials
  • Attention to detail
  • Flexible
  • Organized

References

Duty Manager

Daniel Ogunniyi

Daniel.ogunniyi@flipout.co.uk

07743 754820

Timeline

Bachelor of Science - Computer Science with a year in industry

University of Kent
09.2023 -

Food and beverage assistant

Flipout Croydon
04.2022 - Current

Higher National Diploma - Information Technology

St Francis Xavier Sixth Form College
09.2021 - 05.2023

Court monitor

Flipout Croydon
08.2021 - Current

GCSEs - English Language - 4

Archbishop Tenison's CE High School
09.2016 - 06.2021

GCSEs - Mathematics - 6

Archbishop Tenison's CE High School
09.2016 - 06.2021

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Issabella Asante