ISRAEL FELIX FIDELIS
Southampton,UK
Summary
Compassionate Support Worker with knack for building positive relationships and creating supportive environment. Skilled in managing challenging behaviours and providing emotional support, resulting in improved client well-being and increased independence. Known for fostering trust and promoting positive atmosphere.
Overview
4
4
years of professional experience
Work history
Support worker
Milestones Support Services
Southampton
2022.10 - 2026.02
- Supported adults with mild autism, learning disabilities, and mental health needs.
- Assisting with daily living, emotional support, behavior management, documentation, and consistent professional communication.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Participated in regular team meetings, enhancing quality of care provided.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
Health care assistant
Brit Locum
Southampton
2022.09 - 2023.03
- Worked across Priory Hospital (Matchwood Unit), supporting individuals with mental health conditions and eating disorders in a clinical setting, adhering to risk management, observation levels, and multidisciplinary team guidance.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Assisted in patient care, improved comfort and well-being.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
Care worker
Arise Care
Southampton
2022.08 - 2022.10
- Supported adults with autism, dementia, and complex disabilities, providing person-centered care, promoting independence, dignity, and safeguarding in line with care plans and organisational policies.
- Coordinated with healthcare professionals, ensured comprehensive patient care.
- Responded promptly to emergencies, ensured patient safety.
- Provided emotional support to patients, improved mental well-being.
- Liaised effectively with multidisciplinary team members, ensured seamless provision of care services.
- Established strong rapport with patients through effective communication skills resulting in an atmosphere of trust and respect.
Education
B.A - History and International Relations
University of Uyo
Nigeria /2005 - /2010
Senior Secondary Certificate of Education - Social Sciences
Uyo High School
Uyo, Akwa- Ibom State, Nigeria /1997 - /2003
Skills
- Document management
- Communication
- Interpersonal skills
- Strategic planning
- MS Word Excel PowerPoint
- Outlook
- Excellent organizational and multitasking skills
- Initiative/ Writing skill
- Problem Solving
- reliable and trustworthy
- Professional boundaries understanding
- Dealing with vulnerable clients
- Risk assessment application
- Personal care assistance
Timeline
Support worker
Milestones Support Services
2022.10 - 2026.02
Health care assistant
Brit Locum
2022.09 - 2023.03
Care worker
Arise Care
2022.08 - 2022.10
B.A - History and International Relations
University of Uyo
/2005 - /2010
Senior Secondary Certificate of Education - Social Sciences
Uyo High School
/1997 - /2003