ISRAEL ELIKPLIM KORTIAH

• Managed front desk operations, providing exceptional customer service to parents, staff, and students, ensuring smooth daily operations.
  
• Coordinated financial transactions between school and accountant, streamlining budget tracking and expense management.
  Improved administrative workflows, increasing office productivity by optimizing record keeping and student enrollment processes.
  
• Strengthened staff-administration relations by implementing better communication strategies, leading to more cohesive work environment.
  
• Reduced student turnover by enhancing student engagement and retention strategies, contributing to improved enrollment stability.
  
• Spearheaded IT system upgrades, improving digital record-keeping and communication efficiency for staff and administrators.
  
• Oversaw facility maintenance, ensuring well maintained and safe learning environment for students and staff.

• Assisted passengers with inquiries regarding flight schedules, baggage handling, and airport services, ensuring seamless travel experience.
  
• Provided frontline customer support, addressing passenger concerns, resolving complaints, and enhancing overall customer satisfaction.
  
• Coordinated with airline staff, security personnel, and ground handling teams to facilitate smooth airport operations.
  
• Managed passenger flow and queue systems, reducing wait times and improving airport efficiency.
  
• Assisted travelers with check-in, boarding procedures, and way finding, ensuring stress free journey.
  
• Handled lost and found cases, guiding passengers through process of retrieving misplaced belongings.
  
• Ensured compliance with airport safety regulations and customer service standards to maintain high-quality service environment.

• Assisted international travelers in selecting premium duty-free products, enhancing their shopping experience.
  
• Processed transactions efficiently, handling multiple currencies and ensuring accurate cash register operations.
  
• Provided expert product recommendations, driving sales and boosting customer satisfaction.
  
• Maintained stock organization and inventory accuracy, preventing shortages and ensuring product availability.
  

Delivered excellent customer service by addressing inquiries, resolving issues, and creating a welcoming shopping atmosphere.