Isra Chowdhury

Reliable and enthusiastic professional with the ability to maintain composure and efficiency in high-pressure situations. Adaptable to new environments, consistently demonstrates a positive attitude and eagerness to learn. Committed to delivering exceptional customer service and fostering a collaborative team atmosphere. Seeking to leverage skills to contribute to business success and enhance personal growth.

University College London Hospital, Weekly Volunteering at Westmoreland Street Hospital,

2023-10, 2024-11

• Prepared and served beverages in a fast-paced environment - demonstrating strong time management and attention to detail
• Communicated clearly and warmly with a wide range of individuals, including patients, families, and team members — skills that translate directly into excellent customer service
• Demonstrated patience and active listening when supporting individuals with language barriers and communication difficulties ensuring a respectful and inclusive experience for all.
• Developed strong cultural awareness and sensitivity while working with a diverse community, fostering a welcoming and respectful environment for both customers and colleagues.

Care home Volunteering, Weekly Volunteering at Avery Care home

2023-11, 2023-06

• Demonstrated professionalism by calmly and respectfully addressing inappropriate remarks and maintaining an inclusive environment.
• Maintained a consistently positive attitude, using optimism and empathy to uplift those around me and contribute to a welcoming and supportive atmosphere.
• Took initiative by independently coordinating activities for residents, showcasing leadership, creativity, and ability to motivate others.