ISRA SANDHOOL
London
Summary
Motivated and reliable individual with experience across healthcare reception, luxury retail, hospitality and automotive customer service. Skilled at creating positive first impressions, managing busy front-of-house environments and delivering excellent customer service. Adaptable, quick to learn and confident working under pressure both independently and as part of a team.
Overview
3
3
years of professional experience
Work History
Receptionist – Jaguar Land Rover (JLR)
Adecco - Bristol
05.2025 - 07.2025
- Welcomed customers, ensuring a positive first impression and enhancing overall experience.
- Answered telephone and email enquiries, efficiently directing customers to appropriate departments for timely assistance.
- Supported front-of-house team during peak periods, consistently delivering high-quality customer service.
- Booked appointments and maintained accurate records using dealership systems.
Receptionist – Volvo, Bristol
Addecco - Bristol
05.2025 - 07.2025
- Welcomed customers and addressed enquiries in person and over the phone, enhancing customer experience.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Coordinated reception duties in busy dealership, ensuring efficient customer flow and support.
- Organised reception area to create a welcoming environment for visitors.
- Supported administrative functions, including appointment scheduling and general office tasks, to maintain smooth operations.
Waitress – Apex City of Bath Hotel
Juice Recruitment - Bristol
12.2024 - 02.2025
- Delivered attentive table service, enhancing guest experience in a fast-paced hotel restaurant.
- Accurately took food and drink orders, contributing to high guest satisfaction.
- Worked efficiently with kitchen and bar teams during busy service periods.
- Upheld high food hygiene and cleanliness standards, ensuring a safe dining environment.
Sales Assistant – DuoBoots
Juice Recruitment - Bristol
12.2024 - 02.2025
- Delivered personalised customer service, enhancing customer satisfaction and loyalty in footwear selection.
- Processed sales and payments with accuracy, ensuring compliance with company service standards and contributing to overall sales performance.
- Maintained visual merchandising and replenished stock to create an attractive shopping environment and support sales objectives.
- Developed comprehensive product knowledge through research and training. to confidently advise customers.
Receptionist in GP Surgery
Lawrence Hill Health Centre
Bristol, Somerset
10.2022 - 06.2024
- Greeted patients warmly and professionally, fostering a welcoming environment for all visitors.
- Welcomed patients and visitors with professionalism, ensuring exceptional service throughout their visit.
- Offered a calm and collected manner to patients in distress, promptly responding to medical needs.
- Answered telephone calls promptly and professionally, efficiently managing routine and emergency inquiries.
Education
Bachelor of Science - BSc (Hons) Adult Nursing (First Class Honours)
City St George's, University of London
London01-2024
Skills
- Reception & Front of House
- Telephone Handling
- Appointment Booking
- Administration
- Microsoft Office
- Customer Service
- Complaint Resolution
- Cash Handling
- Office organisation
- Time Management
- Problem Solving
- Teamwork
- Verbal communication
- Adaptability
Timeline
Receptionist – Jaguar Land Rover (JLR)
Adecco - Bristol
05.2025 - 07.2025
Receptionist – Volvo, Bristol
Addecco - Bristol
05.2025 - 07.2025
Waitress – Apex City of Bath Hotel
Juice Recruitment - Bristol
12.2024 - 02.2025
Sales Assistant – DuoBoots
Juice Recruitment - Bristol
12.2024 - 02.2025
Receptionist in GP Surgery
Lawrence Hill Health Centre
10.2022 - 06.2024
Bachelor of Science - BSc (Hons) Adult Nursing (First Class Honours)
City St George's, University of London