Isobella Bowden
Manchester,UK
Summary
A dedicated professional with a strong foundation in time management and organizational skills, consistently achieving targets and KPIs. Expertise in competitor research, stock coordination, and visual merchandising ensures seamless operations from stock entry to display. Proficient in clienteling, trend forecasting, personal styling, and possessing extensive product and brand history knowledge. Committed to leveraging these skills to drive success in dynamic retail environments.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Client Advisor/ Key Holder
Tiffany&co.
Manchester Trafford
2024.11 - 2025.08
- Delivered exceptional customer service, fostering repeat business and enhancing client loyalty.
- Utilised customer information to personalise service and strengthen relationships.
- Enhanced product recommendation accuracy by identifying client needs precisely.
- Maintained high communication standards while engaging professionally with clients.
- Collaborated with colleagues to ensure a seamless client experience.
- Took ownership of complaint resolution, ensuring swift and effective responses.
- Upsold relevant products, aiding sales team in achieving targets.
- Conducted follow-ups to ensure client satisfaction and address concerns.
Buyers Admin Assistant
Boohoo
2024.05 - 2024.10
- Collaborated with suppliers and colleagues to select fabrics and colours for samples and styles.
- Developed mood boards and trend forecasts to assist studio styling team.
- Executed purchase orders for garment supplies, ensuring cost-effective procurement.
- Submitted timely reports delivering critical updates on various projects.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Maintained accurate records through proficient data entry skills.
- Engaged in styling and photography projects, aligning with personal career aspirations.
- Contributed to team success by achieving relevant results as required.
- Tracked metrics with [Software] spreadsheets and modelled data for staff.
Sales Assistant
Michael Kors
2023.05 - 2024.04
- Assisted customers with product selection, enhancing styling choices for outfits and accessories.
- Contributed to visual merchandising by styling mannequins and advising on shop floor aesthetics.
- Exceeded sales targets, achieving double or triple goals within two months.
- Received 'Employee of the Month' recognition following outstanding performance.
- Acquired sales and people management skills during my time at Michael Kors.
- Delivered exceptional after-sales service, encouraging repeat business.
- Developed interpersonal skills through four years of waitressing at Brunning & Price and Paragon groups.
- Cultivated strong work ethic and social skills from first job at age 16.
Waitress
Brunning & Price / Paragon Group
Nantwich, Cheshire
2019.06 - 2023.05
- Developed interpersonal skills through four years of waitressing at Brunning & Price and Paragon groups.
- Cultivated strong work ethic and social skills from first job at age 16
Buyers Admin/ studio Assistant
Boohoo/ Misspap
2023.03 - 2023.04
- Completed six-week placement with Boohoo and Miss Pap, focusing on trend predictions and forecasting.
Managed samples and styling within studio environment to enhance visual appeal.
Assisted on remote and onsite shoots to support creative projects.
Education
First Class Honours Degree - Fashion Business & Promotion
Salford University
Salford 2021.01 - 2024.01
A,A,A* - Textiles, Photography, Business
Sir John Deans College
Northwich 2019.09 - 2021.05
High school - GCSE
AbbeyGate College
Chester08.2019
Skills
- Time management and organizational skills
- Hitting/Exceeding targets
- Achieving KPI's
- Competitor research
- Stock coordination, tracking stock from the moment it enters the store to organizing it ready for display
- Clienteling/Outreach
- Visual merchandising
- Trend forecasting
- Personal styling
- Product knowledge/Brand history knowledge
Affiliations
- Travel, Friends, Family, Running/fitness
Accomplishments
Keyholder at Tiffany's within 6 months
Certification
First Class Honor's Degree in Fashion, Business & Promotion at Salford University
University Experience
- Working with Word, PowerPoint, Photoshop and Adobe.
- Working in a studio to create my own photoshoots, on multiple projects.
- Leading a team in a studio to create the desired outcome for the shoot.
- Creating shoot plans, along with trend predictions to assist with the shoot.
- Creating my own boards on styling, using SKUs and colour trends to create garment outcomes.
Timeline
Client Advisor/ Key Holder
Tiffany&co.
2024.11 - 2025.08
Buyers Admin Assistant
Boohoo
2024.05 - 2024.10
Sales Assistant
Michael Kors
2023.05 - 2024.04
Buyers Admin/ studio Assistant
Boohoo/ Misspap
2023.03 - 2023.04
First Class Honours Degree - Fashion Business & Promotion
Salford University
2021.01 - 2024.01
A,A,A* - Textiles, Photography, Business
Sir John Deans College
2019.09 - 2021.05
Waitress
Brunning & Price / Paragon Group
2019.06 - 2023.05
High school - GCSE
AbbeyGate College