Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
University Experience
Timeline
Generic
Isobella Bowden

Isobella Bowden

Manchester,UK

Summary

A dedicated professional with a strong foundation in time management and organizational skills, consistently achieving targets and KPIs. Expertise in competitor research, stock coordination, and visual merchandising ensures seamless operations from stock entry to display. Proficient in clienteling, trend forecasting, personal styling, and possessing extensive product and brand history knowledge. Committed to leveraging these skills to drive success in dynamic retail environments.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Client Advisor/ Key Holder

Tiffany&co.
Manchester Trafford
11.2024 - 08.2025
  • Delivered exceptional customer service, fostering repeat business and enhancing client loyalty.
  • Utilised customer information to personalise service and strengthen relationships.
  • Enhanced product recommendation accuracy by identifying client needs precisely.
  • Maintained high communication standards while engaging professionally with clients.
  • Collaborated with colleagues to ensure a seamless client experience.
  • Took ownership of complaint resolution, ensuring swift and effective responses.
  • Upsold relevant products, aiding sales team in achieving targets.
  • Conducted follow-ups to ensure client satisfaction and address concerns.

Buyers Admin Assistant

Boohoo
05.2024 - 10.2024
  • Collaborated with suppliers and colleagues to select fabrics and colours for samples and styles.
  • Developed mood boards and trend forecasts to assist studio styling team.
  • Executed purchase orders for garment supplies, ensuring cost-effective procurement.
  • Submitted timely reports delivering critical updates on various projects.
  • Performed bookkeeping tasks, including invoicing and expense tracking.
  • Maintained accurate records through proficient data entry skills.
  • Engaged in styling and photography projects, aligning with personal career aspirations.
  • Contributed to team success by achieving relevant results as required.
  • Tracked metrics with [Software] spreadsheets and modelled data for staff.

Sales Assistant

Michael Kors
05.2023 - 04.2024
  • Assisted customers with product selection, enhancing styling choices for outfits and accessories.
  • Contributed to visual merchandising by styling mannequins and advising on shop floor aesthetics.
  • Exceeded sales targets, achieving double or triple goals within two months.
  • Received 'Employee of the Month' recognition following outstanding performance.
  • Acquired sales and people management skills during my time at Michael Kors.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Developed interpersonal skills through four years of waitressing at Brunning & Price and Paragon groups.
  • Cultivated strong work ethic and social skills from first job at age 16.


Waitress

Brunning & Price / Paragon Group
Nantwich, Cheshire
06.2019 - 05.2023
  • Developed interpersonal skills through four years of waitressing at Brunning & Price and Paragon groups.
  • Cultivated strong work ethic and social skills from first job at age 16

Buyers Admin/ studio Assistant

Boohoo/ Misspap
03.2023 - 04.2023
  • Completed six-week placement with Boohoo and Miss Pap, focusing on trend predictions and forecasting.
    Managed samples and styling within studio environment to enhance visual appeal.
    Assisted on remote and onsite shoots to support creative projects.

Education

First Class Honours Degree - Fashion Business & Promotion

Salford University
Salford
01.2021 - 01.2024

A,A,A* - Textiles, Photography, Business

Sir John Deans College
Northwich
09.2019 - 05.2021

High school - GCSE

AbbeyGate College
Chester
08.2019

Skills

  • Time management and organizational skills
  • Hitting/Exceeding targets
  • Achieving KPI's
  • Competitor research
  • Stock coordination, tracking stock from the moment it enters the store to organizing it ready for display
  • Clienteling/Outreach
  • Visual merchandising
  • Trend forecasting
  • Personal styling
  • Product knowledge/Brand history knowledge

Affiliations

  • Travel, Friends, Family, Running/fitness

Accomplishments

    Keyholder at Tiffany's within 6 months

Certification

First Class Honor's Degree in Fashion, Business & Promotion at Salford University

University Experience

  • Working with Word, PowerPoint, Photoshop and Adobe.
  • Working in a studio to create my own photoshoots, on multiple projects.
  • Leading a team in a studio to create the desired outcome for the shoot.
  • Creating shoot plans, along with trend predictions to assist with the shoot.
  • Creating my own boards on styling, using SKUs and colour trends to create garment outcomes.

Timeline

Client Advisor/ Key Holder

Tiffany&co.
11.2024 - 08.2025

Buyers Admin Assistant

Boohoo
05.2024 - 10.2024

Sales Assistant

Michael Kors
05.2023 - 04.2024

Buyers Admin/ studio Assistant

Boohoo/ Misspap
03.2023 - 04.2023

First Class Honours Degree - Fashion Business & Promotion

Salford University
01.2021 - 01.2024

A,A,A* - Textiles, Photography, Business

Sir John Deans College
09.2019 - 05.2021

Waitress

Brunning & Price / Paragon Group
06.2019 - 05.2023

High school - GCSE

AbbeyGate College

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Isobella Bowden