Isobel (Izzy) Wilcock
York,North Yorkshire
Summary
Demonstrated strong work ethic and interpersonal skills, contributing to a welcoming environment for new staff. Achieved exceptional performance in both store operations and kitchen management following comprehensive training. Proven ability to adapt quickly and excel in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Crew trainer
McDonald's
Barnsley, South Yorkshire
09.2023 - Current
- Worked many areas in a store including both in the kitchen and in-store customer service.
- Encouraged other employees to improve their knowledge and verified completed training and e-learning.
- Successfully ran and managed the store environment when needed for long shifts.
- Conducted regular knowledge assessments for my trainees, and ensured the progression of my staff.
- Encouraged promotion for my trainees, taking concerns to higher management and ensuring my staff get the career progression they desire.
Education
Bachelor of Arts - English Literature
University of York
York 09.2025 -
A-Levels - English Language and Literature, History, Business Studies.
Barnsley Sixth Form College
Barnsley 09.2023 - 06.2025
Skills
Workplace proficiency
Kitchen oversight
Hygiene compliance
Store administration
Affiliations
- I am highly interested in cooking and expanding my culinary horizons!
- I love to read in my spare time.
Accomplishments
My leadership role, going from a Crew Member to Crew Trainer in my time at McDonald's, is one of my proudest achievements, and one which I worked very hard for.
Certification
I earned employee of the month, and employee of the quarter in 2024 due to my hard work.
Timeline
Bachelor of Arts - English Literature
University of York
09.2025 -
Crew trainer
McDonald's
09.2023 - Current
A-Levels - English Language and Literature, History, Business Studies.
Barnsley Sixth Form College
09.2023 - 06.2025